Make us your home page

Deal Divas

Stephanie Hayes, Katie Sanders, Kameel Stanley, & Keyonna Summers

How Stitch Fix works and why I’ll never unsubscribe





Just in time for my inaugural Deal Divas post, I found my latest Stitch Fix waiting on my doorstep. What is this Stitch Fix, you ask? Gather ’round, friends, and let me tell you a tale of how strangers chose some of my favorite wardrobe staples over the course of the past year.


Before we break down the items in my latest Fix, let’s go over the basics:


Stitch Fix is an online styling service. When you sign up, you enter your measurements and choose from an array of style preferences and price ranges. You can link your social media accounts (and Pinterest boards!) so the stylists at Stitch Fix can best choose clothing and accessories that they think are right for you. Once you’re all signed up, you’ll receive a box full of goodies, either once or automatically every two to three weeks to every other month, based on your preference, which you can change at any time.


Inside your Stitch Fix box, you’ll find five neatly wrapped items, a large prepaid envelope, a receipt and itemized styling tips. You’re charged a $20 styling fee that counts toward your purchase, should you choose to keep anything. If you don’t like what they send you (unlikely), you just send it all back in the envelope provided, but you lose that $20. If you tell your social media buddies that you received a fix and they click on your link to sign up, you receive $25 toward your next Fix. It’s pretty addicting.


The pros:

  • You can try the items on at home and pair them with pieces from your own closet.
  • You can take days to decide what you want to keep or send back.
  • If you’re too lazy to log in and check out, Stitch Fix will charge your card for whatever you keep, once they receive the return envelope.
  • Shipping (including return shipping) is free, included in the styling fee.
  • Stitch Fix sends high-quality products. I've had zero problems with what I've bought thus far, and I wear all my Stitch Fix items frequently.
  • The styling tips are helpful.
  • The stylists have great personalities and seem to be sincerely into finding you the perfect items.
  • Personalization gets better as you go: You can submit feedback on your Fix and send your stylist notes about who you are, what you like, what you do, etc., so they get to know you and choose your styles accordingly.
  • Surprise factor: I often receive items I never would have picked out but really do love.
  • Stitch Fix politely reminds you via email that you have their items and need to pay up. Sometimes I truly forget, so I find this helpful. They wait awhile — about a week — before shaming you for your delinquency.

The cons:

  • The idea of losing that $20 styling fee stinks. It hasn’t happened to me yet, but yikes.
  • The average cost of an item is $55, and I find their jewelry overpriced, though sometimes it’s worth the splurge. (See: cuff, gold and black croc.)
  • If your style or size changes, you have to remember to go back into the site and adjust your Style Profile. This sort of counts as a pro, too, because you’re not stuck with your original preferences.

Enough business. Let’s talk about my Fix. This time, I received a blouse, a necklace, a jacket and two dresses.


41Hawthorn Filbert ¾ Sleeve Popover Blouse, $64

This had all the makings of a perfect wardrobe addition for me. Loose, straight fit in a light fabric and spring-green color to compliment my reddish hair, with slightly puffed, super-cute, unique ¾ length sleeves. I thought for sure this was a keeper. However, those useless buttoned straps on the shoulders… what is this, a fishing trip? Not cute, unless you’re doing it Phyllis Nefler-style. Pass.

Romolo Rita Teardrop Bib Necklace, $42

Cute, but too rich for my blood. I can go to Kohl’s and find something similar for much less money and rack up some rewards points while I’m at it. Pass.

Pixley Hadley Moto Jacket, $98

Outerwear! I was way excited to see this, and I wanted to love this item so badly. Outerwear is my friend because my upper arms are not, and I have several sleeveless numbers that need a pairing partner. First of all, this is probably the most comfortable jacket I have ever worn. Plus, its construction gives it a delightfully edgy feel, while still looking dainty and professional. However, the color does nothing for me. I wrote on my Style Profile NO WHITE, one of two colors I specifically ticked in the do-not-desire-in-any-way category. Sure enough, once I put on this otherwise promising jacket, I immediately felt like a marshmallow’s grandma. Plus, at $98 it’s above my ”spendiness,” as Justin pointed out in his accompanying note. Pass.


41 Hawthorn Harriet Chevron Print Detail Dress, $64

I already own several chevron numbers, and sure, it’s probably beyond getting old. Regardless, I die for a party dress and this one drew me in. Sure, it hits me a few inches above my knees, which means it's slightly higher in the back. I could hear Joan Rivers lecturing me the second I looked in the mirror. But rest assured, Joan, this number's shortness is nothing a cute pair of tights can’t fix. The natural fit-and-flare waistline works for me, the satiny fabric on the bust is a plus, and the V-shaped back gives this piece a bit of an Audrey Hepburn feel. Keep.


Pixley Ryder Colorblock Dress, $78

Loved it when I saw it. Loved it when I tried it on. The empire waist hides any evidence of having had kids, the mid-knee length is appropriate for the office, and the faux sweetheart neckline is everything for me. It gives the illusion of the sweetheart, my favorite, while keeping me covered up. This one’s a tad pricey, but still a keeper because I adore it so.


Okay, so I ended up spending a tad more than I usually do on a Fix, but I just got my tax refund, so all is forgiven, right?


Have you tried Stitch Fix? What do you think of my latest styling? Sound off in the comments below.

[Last modified: Friday, February 20, 2015 6:43pm]


Join the discussion: Click to view comments, add yours