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Mystery solved? Tampa affiliate says NBC is working to correct sound problems on The Voice

27

June

preview-30_1.jpgDid you happen to notice odd sound problems on NBC's hit singing competition The Voice?

According to an executive overseeing Tampa NBC affiliate WFLA-Ch. 8, you weren't alone.

Last week, I called everywhere from Bright House Networks cable company to NBC itself asking why the sound for the network's successful new music competition was so strange. Both Tuesday's and Wednesday's shows featured an odd delay on the audio, most noticeable when people talked, which made it sound as if the show was being performed at the bottom of a deep hole.

Finally, a marketing executive at the Media General subsidiary which controls all the company's Florida outlets, including WFLA, responded by saying the problem seems centered on the sound provided by the show's engineers to the network itself.

the-voice-nbc-tv-show.jpg(NBC has) been having issues with the audio and have had complaints from stations and viewers across the country,” wrote Cathy Helean, vice president of marketing for WFLA owner Media General’s Florida Communications Group, in an email.

They say the issue was caused by the way the surround sound was mixed by the show’s ‘audio architect,’” Helean added. “NBC is making the request that the necessary changes be made to correct the situation for next week’s show.

The email concluded a mystery that had sent me scrambling over my home stereo and onto to social media, asking if any viewers shared my observations. After noting that recordings on my office DVR mirrored the mixed-up sound I was hearing at home, it was obvious the issue ranged beyond my own humble TV setup.

preview-12_6.jpgBut, at a time when TV networks need more viewers than ever — especially NBC — it was unfortunate that it took so much badgering to get a relatively straightforward answer to an obvious issue.

There’s a simple reason I was so persistent; I like the show and its finale is this week, airing at 9 p.m. Tuesday and 8 p.m. Wednesday. The four finalists — bald rocker Beverly McClellan, bohemian singer songwriter Dia Frampton, front runner Javier Colon and pint-sized powerhouse Vicci Martinez — are all wonderful talents capable of amazing performances.

Sounds as if a fix is finally on the way. I hope so; otherwise, I’ll be stuck watching the show online, free from sound issues, on a platform where WFLA and NBC won’t make nearly as much money on me or viewers like me.

 

[Last modified: Monday, June 27, 2011 8:52am]

    

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