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'Were banks required to offer a thumbprint to get bailout money?'



[Atoyia Deans | Times]

Steve Valdez, a Tampa man with prosthetic arms, was denied services at Bank of America because he could not provide a fingerprint. Since today's St. Petersburg Times story published, Valdez has been a guest on radio personality Todd "MJ" Schnitt's show and interviewed on a Chicago radio show. That's after making appearances on local NBC, Fox and CBS news shows.

But Valdez says he doesn't want all the attention. What he really wants is for Bank of America to change its policies when dealing with people with disabilities. readers have shared other suggestions for him and comments about Bank of America in more than 100 comments on today's story. Here's a look at what readers are saying:

"Wonder if they were required to offer a thumbprint to get bailout money?" asks Kim from Clearwater.

"Close your wife's BOA account. I did," wrote Duke from Tampa.

Mike from Valrico says: "Quality customer service is truly a thing of the past in this country, unfortunately."

 "Surely, the bank managers at Bank of America aren't all just robots, unable to problem solve this issue on their own," wrote Laura from Port Richey. "Ridiculous."

GoodGrief from Tampa wrote: "The banks sure did not have any problem making risky mortgage loans two years ago for hundreds of thousands of $$$ you would think they could have made a simple decision here."

Read the latest on Steve Valdez's case, share your feedback.

[Last modified: Monday, May 24, 2010 3:56pm]


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