Bill Nelson wants United to answer for 'unconscionable' removal of passenger
WASHINGTON - Sen. Bill Nelson wants United Airlines to explain the "very disturbing" incident in which a man was violently dragged from his seat to make way for crew members.
The Florida Democrat, a member of the Commerce, Science and Transportation Committee, wrote a letter today to United CEO Oscar Munoz demanding answers to numerous questions. Committee Chairman John Thune and two other lawmakers also authored the letter.
"The images and emerging accounts of this incident are very disturbing," the letter reads. "The last thing a paying airline passenger should expect is a physical altercation with law enforcement personnel after boarding, especially one that could likely have been avoided."
In a separate statement, Nelson said: “It’s unconscionable that United Airlines chose this alternative to drag a passenger off the airplane. Why in the world did they not just raise the amount of money offered to get passengers to give up a seat?”
Read the letter here.