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From the staff of the Tampa Bay Times

Robocall company blames Pinellas elections officials for botched Election Day calls

8

November

When robocalls from the Pinellas elections office mistakenly told thousands of people Tuesday that they had an extra day to vote, elections supervisor Deborah Clark pointed the finger at a California-based vendor she hired to make the calls.

The robocall company was supposed to finish the calls Monday, telling people in a recorded message that they had until "tomorrow'' to vote, Clark said.

Instead, she said, CallFire Inc. of Santa Monica made more than 12,000 calls on Election Day, so that "tomorrow" reference implied that people could still vote or turn in absentee ballots on Wednesday.

"We used a vendor to do this. The vendor was supposed to finish the calls" on Monday, Clark told the Tampa Bay Times on Tuesday. "What the vendor did this morning (Tuesday) was go ahead and complete the calls without consulting us, using the script from yesterday."

That's simply not true, CallFire CEO Dinesh Ravishanker said Wednesday. He said he checked the Pinellas account and found that both the recorded message and the calls were completely controlled by someone in the elections office, who launched the calls manually.

Story here.

[Last modified: Thursday, November 8, 2012 9:23am]

    

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