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Action: More phone numbers that put consumer help at your fingertips

Clip and save, Part 2: Consumer help is just a phone call away

Today we continue with Action's list of most requested resources.

Health care

Centers for Medicare and Medicaid Services: for information and resources; toll-free 1-800-633-4227; www.cms.hhs.gov.

Medicare Beneficiary Helpline: toll-free 1-800-844-0795.

Agency for Health Care Administration, Consumer Assistance Unit: licenses and regulates health care facilities; takes complaints about quality of care or bills from health care facilities hospitals, nursing homes, ACLFs, home health care companies and HMOs; toll-free 1-888-419-3456; www.fdhc.state.fl.us.

Medical Quality Assurance/Consumer Services Unit of AHCA: to check licenses, complaints about the quality of health care, find out whether any disciplinary action has been taken against a health care practitioner; toll-free 1-888-419-3456; www.doh.state.fl.us, click on practitioner profiling from the drop-down menu for information on physicians.


Department of Financial Services, Office of Insurance Regulation consumer assistance helpline: toll-free 1-800-342-2762; www.fldfs.com.

Landlord-tenant disputes

Florida Public Interest Research Group (PIRG): for an easy-to-understand Renters' Rights Handbook; (850) 224-3321; www.floridapirg.org.

Florida Department of Agriculture and Consumer Services: to get a free copy of Florida's landlord/tenant law; toll-free 1-800-435-7352; www.800helpfla.com.


Mail Preference Service, Direct Marketing Association: to have your name removed from the lists of national catalogs, major nonprofit solicitations, financial services, book and music clubs, magazine and sweepstakes offers, major retailers; www.the-dma.org (click on "information for consumers").

Moving companies

Department of Agriculture and Consumer Services, Division of Consumer Services: for complaints against in-state movers; toll-free 1-800-435-7352; www.800helpfla.com.

DOT's Office of Motor Carriers: for moves between states; (202) 366-9805; www.protect yourmove.gov.

Telephone companies

Public Service Commission: exercises regulatory authority over utilities, including telephone service providers; toll-free 1-800-342-3552; www.floridapsc.com.

Federal Communications Commission: regulates interstate and international telephone communications by landline and cellular services; toll-free 1-888-225-5322, TTY 1-888-835-5322; www.fcc.gov.

Telephone solicitors

National Do Not Call list: to restrict most telemarketers from calling your residence or wireless phone; toll-free 1-888-382-1222; www.donotcall.gov.

Unclaimed property

Florida Department of Financial Services: provides searches for unclaimed property in Florida and links to other states and agencies; toll-free 1-888-258-2253; www.fltreasurehunt.org.

Action: More phone numbers that put consumer help at your fingertips 01/24/09 [Last modified: Saturday, January 24, 2009 3:31am]

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