Make us your home page

Jay Leno aside, NBC is suffering an identity crisis

One day before NBC will attempt the most ambitious reinvention in recent television history, you are reminded of one thing.

It wasn't always like this.

There was a time, not long ago, when those three letters were not a shorthand punch line for network TV dysfunction.

This was before the network kicked Jay Leno out of The Tonight Show at the height of his success, only to plop him back in a year later in a painfully slow, painfully public backtrack — ousting successor Conan O'Brien and threatening the future of NBC's 56-year-old late-night franchise in the process.

Remember how Seinfeld, Friends, Frasier and The Cosby Show created a new niche of urban, yuppiefied comedy? Or how ER, The West Wing, Law & Order and Homicide: Life on the Street practically reinvented how the modern TV drama looked and felt?

As Leno returns to The Tonight Show on Monday and a new spate of shows debuts this week in prime time, the question looms:

How did the network of Must-See TV become the home of nothing special?

Some experts say NBC is in the midst of a historic identity crisis — an inability to find a new vision for its brand in an era where even the smallest cable channels have an ironfisted grasp of their style and target audience.

"It's more important to know who you are now than it was 20 years ago when Must-See TV was first built," said Tim Brooks, a retired TV executive who has worked at Lifetime, USA Network and NBC. "Watching well-off singles in the city having sex with each other doesn't resonate the way it did 20 years ago. And they have not really latched onto anything else since then."

Bill Cosby leads the way to Must-See TV

CBS is so focused on cop shows such as CSI and NCIS, it might as well be called the Crime Broadcasting System. ABC offers female-centered series such as Grey's Anatomy and Desperate Housewives. Fox is younger and edgy, like a well-placed elbow in the ribs, with spicy shows such as House, Family Guy and The Simpsons.

But what is NBC's identity? The Biggest Loser, NFL games on Sunday nights, 30 Rock and two different permutations of Law & Order's 20-year-old crime franchise?

John Miller, chief marketing officer for NBC Universal Television Group, said the network's brand comes down to three ideas: "positive," "human" and "inherently ingenious." "We try to say, 'What is the NBC twist on the show? . . . What is that element of quality that we've always had?' "

Still, the last time things looked this bad for NBC, Brooks worked there. It was back in 1981, when the network was placing third out of three and its best-known shows were Little House on the Prairie and Diff'rent Strokes.

In desperation, the network hired respected producer Grant Tinker (The Mary Tyler Moore Show) as chairman, developing a slew of creatively fresh but low-rated series, including St. Elsewhere and a sitcom called Family Ties, starring a young talent named Michael J. Fox. Tinker's high-minded focus nearly didn't work — the network almost canceled Cheers after its first, dismally rated season — until comic Bill Cosby caught fire in 1984 with a little comedy called The Cosby Show.

"Magically, these other shows took off in the glow of Cosby," said Brooks. Later, NBC lined them up in a powerful Thursday night schedule dubbed Must-See TV that dominated network television for the next 20 years. "It started to create a sense of destination at NBC as a place where you had really smart contemporary programming."

A cycle began: Family Ties begat Seinfeld, which led to Friends, and more. But when Friends and Frasier ended their runs, NBC executives hadn't found a new attitude or hit shows to replace them. (30 Rock and The Office, while respected, don't draw nearly enough audience.)

By the time NBC moved Leno to 10 p.m., industry experts assumed the network was more interested in making short-term profits with a cheap talk show than finding a new, long-term identity.

Looking for a hit — and it better be soon

Mitch Metcalf insists he doesn't feel like a guy who has been an industry punching bag for months.

But everyone from David Letterman to the co-hosts of The View has criticized NBC's treatment of Leno, O'Brien and its prime-time schedule. And as the executive vice president of program planning and scheduling, Metcalf has been on the front lines for much of the blowback.

"(Leno) was a gutsy move, (but) it might have been too much too fast," he said. "The fact is, for the past few years, we haven't put on enough shows that have sparked with the audience. But the great thing is now, internally, we know where we're headed."

A look at next week's schedule provides some clues: Law & Order lands on Mondays, while spinoff Law & Order: SVU airs Wednesday. Both are aging dramas with diminished viewership. Tuesdays feature Parenthood, an ambitious version of a 20-year-old movie that NBC already tried to remake back in 1990 (with a young Leo DiCaprio and David Arquette, no less).

Thursdays has The Marriage Ref, an unscripted show developed by Jerry Seinfeld featuring a panel of celebrities debating a married couple's petty arguments. And Fridays at 8 p.m. features Friends alum Lisa Kudrow's unscripted genealogy show, Who Do You Think You Are?

Even Metcalf admitted lowered expectations for this schedule, cobbled together quickly after Leno's 10 p.m. cancellation and promoted relentlessly during the Winter Olympics. Citing the network's development deals with big names such as J.J. Abrams (Lost) and Jerry Bruckheimer (CSI), Miller repeated a typical network TV boast: Just wait until this fall.

"Television is about incremental gains," Metcalf said, "finding one or two signature shows that redefine a network's direction."

In other words, the NBC brand these days is mostly about finding a new hit. Soon.

As a possible solution, Brooks suggested NBC take a look at its biggest competitor: cable TV.

"USA has all these light kinds of dramas that draw a chuckle; Burn Notice, White Collar, Psych . . . why not become the funnier nephew of those crime dramas on CBS?" he said. "They sold Jay Leno (at 10 p.m.) well, but when you got to the show, it was like an old shoe. Maybe they should put the marketing department in charge of finding a new tone."

Given that NBC's last successful reinvention grew out of its last creative slump, perhaps now the network can try anything.

After all, when you're on the ground, just about any move is a step up.

Eric Deggans can be reached at or (727) 893-8521. See his blog at

New shows this week

Here's what's coming on NBC-related shows this week:

Law & Order
returns at 9 and 10 p.m. Monday on WFLA-Ch. 8

First, the good news. These are two solid L&O episodes, with the first centered on the brutal murder of an innocent family (with an interesting revelation about Jeremy Sisto's Detective Lupo) and the second featuring Debra Winger as a principal fighting to protect students accused of setting another child on fire. The bad news: These episodes are not enough to win back fans who gave up on this formulaic show years ago.

debuts new episodes at 10 p.m. Tuesday on TNT

How's this for irony? As NBC scrambles to ramp up Law & Order for an umpteeth run at 10 p.m., TNT is debuting new episodes of this series, which the Peacock Network canceled back when it thought Jay Leno was the network's prime-time future. You can see why NBC passed — gritty and dark, this ensemble isn't quite different enough to stand out, and the new episodes NBC filmed for a never-shown second season don't improve that much. But Regina King is amazing as a detective struggling with a new partner after her old one is shot, offering a serious dilemma for fans of NBC-style
cop drama.

debuts at 10 p.m. Tuesday on WFLA

Forced to recast its main female role after ER alum Maura Tierney was diagnosed with breast cancer, this remake rebounds admirably with Lauren Graham onboard as put-upon single mom Sarah Braverman. Though based on a 20-year-old film, this series is only loosely cut from the movie's cloth, featuring Six Feet Under alum Peter Krause as dad Adam Braverman, a distant take on Steve Martin's original character Gil Buckman. Unfortunately, the result is that this series feels less like a nod to an amazing, if aged, film and more like a weak ripoff of ABC's family drama Brothers and Sisters.

The Marriage Ref
special preview at 10:30 tonight,
airs regularly at 10 p.m. Thursdays on WFLA

NBC hasn't given critics a preview as of press time, but the premise seems simple enough: Comic Tom Papa hosts a game show where an average couple present their petty arguments before a panel of celebrities for discussion. We're not talking Tiger Woods-level dysfunction here; arguments center on absurd conflicts such as a couple's fight over whether to get the family dog stuffed after its death. But if the show is as funny as executive producer Jerry Seinfeld insists, why haven't critics seen a sample? And does it really make sense to have Alec Baldwin, whose divorce from Kim Basinger ranks as one of the worst in Hollywood history, on your celebrity panel?

Who Do You Think You Are?
debuts at 8 p.m. Friday on WFLA

This would be a wonderful series if PBS hadn't already done it much better earlier this month on Henry Louis Gates' Faces of America. Still, Friends alum and executive producer Lisa Kudrow is game as she follows celebrities such as Sarah Jessica Parker and Spike Lee while they track down ancient family lore. But Kudrow's own episode, where she returns to Europe to find out if a distant relative was killed by the Nazis, feels a little too much like watching a celebrity on a grand errand.

Eric Deggans, Times TV/media critic

Jay Leno aside, NBC is suffering an identity crisis 02/27/10 [Last modified: Sunday, February 28, 2010 12:21pm]
Photo reprints | Article reprints

© 2017 Tampa Bay Times


Join the discussion: Click to view comments, add yours