TAMPA — The Jonas Brothers concert at the 1-800-ASK-GARY Ampitheatre was canceled Wednesday night after heavy rains flooded parts of the venue.
It was the first time in the open-air venue's six-year history that a show was canceled because of weather.
The show will not be rescheduled. Refunds will be available at point of purchase beginning Thursday morning. About 14,000 tickets were sold. The facility seats about 20,000.
The show was scheduled to begin about 7 p.m. with Demi Lovato and friends from Camp Rock. After a small number of concertgoers were let inside, staffers stopped admitting people, creating a massive pile-up of fans in front of the gates.
The brother musicians' father, Kevin Jonas, came out after 7 p.m. to assure the crowd that they were trying to deal with the flooding.
"Let us in! Let us in!" the crowd chanted.
Between 6 p.m. and 7:30 p.m., more than 2 inches of rain fell in that area, said meteorologist Josh Linker with Bay News 9.
The heavy rains caused flooding backstage and in seating areas near the stage, which prompted organizers to decide it wouldn't be safe to hold the concert.
At about 8:30 p.m., the band's bodyguard, Big Rob, delivered the bad news to fans inside the venue.
The cancellation caused some fans to cry.
Sara Novak was so broken up she could hardly talk. Tears streaming down her face, the 9-year-old waited nearly two hours to see her musical heroes.
"They said it would be 15 or 20 minutes," said her grandfather, Eric Kruger, 60, of Cape Coral. "Then after two hours they just tell us to go home."
Taylor Bell, 15, of Valrico, had been to nine other Jonas Brothers concerts before this one and was looking forward to enjoying the show from her fifth-row seats.
"I know they had technical difficulties, but they could have communicated better what was going on," said Patrick Tryon, 46, of Valrico, who brought Bell, a friend of hers, his wife and two other children to the show.
Times staff writer Kameel Stanley contributed to this report.