Getting her wedding dress from New York's Kleinfeld Bridal — home to TLC's Say Yes to the Dress — was the only option for Crystal Irving.
"I FaceTimed with my matron of honor, my cousin, the night I got engaged," said Irving, 30, who works in the employee engagement and recognition department of Kforce in Tampa. "My aunt said, 'Can we go to Kleinfeld?' "
She knew the shop had been featured on 13 seasons of the popular reality show, and did some research before ultimately making her trip on Dec. 26, 2014. Her story will be one of three wedding dress shopping experiences featured on Say Yes to the Dress's 14th season premiere at 9 p.m. Friday.
"I didn't really know what to expect because New York is so fast-paced and there's noise everywhere," Irving said. "When you step into the bridal salon, it's all so quiet and beautiful. You just step downstairs and everyone is so friendly and passionate."
Irving had ideas about what she wanted her dress to look like and asked the shop to pull two designs in particular she admired online.
When she tried them on, the blush color of the first and silver of the second were too far from the white wedding dress dream she'd always had.
The specialist listened to her thoughts and recommended a third dress with silver beading on the bodice and full skirt.
"I wasn't sure I was going to have that moment," she said. "But I did. Everyone says, 'You just know when you've found your dress.' "
The show contacted her over summer 2015 to ask if she'd like to be featured in the upcoming season. Irving had already bought her dress but had alteration appointments and fittings in August and September to be ready for her wedding on Oct. 3, 2015.
When she arrived at Kleinfeld, she still loved her dress, but wanted to change the straight neckline to a sweetheart and add a plunging back.
"I wanted a more dramatic back," Irving said. "But they told me that that might alter the integrity of the dress. I trusted the experts."
Shop employees Vera Skenderis and Josephine Georgio were able to give Irving the neckline she wanted and talk her out of the back.
At her wedding, groom James Early, 30, loved what he saw, Irving said.
"It was an overall emotional and wonderful day for us," Irving said. "Plus, he trusts my style judgement more than his own."