Saturday, December 16, 2017
Business

General Motors leads automakers in dependability study

General Motors fared well in an influential study of vehicle quality, with more top-rated vehicles than any other automaker in J.D. Power's annual vehicle dependability study.

The study queried owners of 3-year-old vehicles to see how quality and reliability held up over time. GM vehicles led in eight categories, followed by Toyota with seven and Honda with six.

After falling for years, the overall number of problems reported rose for the industry this year.

The average for the entire industry rose by seven to 133 problems reported per 100 cars during three years of ownership.

All four of GM's brands — Cadillac, Buick, Chevrolet and GMC — scored better than the average.

The top five brands were Lexus, Mercedes-Benz, Cadillac, Acura and Buick. Lexus led by a wide margin as owners reported just 68 problems per 100 cars over the years, compared to Mercedes' 104.

Chevrolet, GMC, Mazda and Subaru joined Honda and Toyota as high-volume brands at or above the industry average.

The Ford brand scored below average, slipping from the 13th-ranked brand a year ago to 17th.

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