Make us your home page

USAA downsizing its Tampa hiring spree

USAA is still on a hiring spree at its Tampa call center, but it's adding fewer than the 400 jobs it announced in February.

Company spokesman Dave Pacholczyk attributed the cutback in hiring to several factors: lower attrition than expected; higher productivity than expected; and more workers relocating here from shuttered offices elsewhere than expected.

More than 550 USAA workers are being relocated to various sites around the country because of the company's decision to shut offices in Sacramento and Norfolk. Many will go to the company's headquarters in San Antonio, Texas. About 90 of them are coming to Tampa. Before the additions, the Tampa office had 1,541 employees.

"This is not a jobs (downsizing) issue. It's simply moving people out of real estate we no longer need," Pacholczyk said. "We made an offer to all 1,075 employees (affected) to relocate and nearly three out of five took advantage."

The workers, who will relocate here between June and September, are mainly involved in handling claims questions from USAA customers.

Pacholczyk said he couldn't be more precise on the number of Tampa hires, but said the company also is adding workers in San Antonio, Phoenix and Colorado Springs. To apply for open positions, go to

USAA caters its array of insurance products and other financial services to members of the military and their families, and has strong ties to military institutions such as MacDill Air Force Base in Tampa. It has 22,000 employees nationwide.

USAA downsizing its Tampa hiring spree 04/09/09 [Last modified: Thursday, April 9, 2009 2:58pm]
Photo reprints | Article reprints

© 2017 Tampa Bay Times


Join the discussion: Click to view comments, add yours

  1. Tampa Bay small businesses give Tampa B+ for regulatory climate


    In a recent survey about small business sentiments toward state and local government policies that affect them, Tampa Bay ranked at No. 25 out of 80 — a B+ overall.

    Tampa Bay ranked No. 25 out of 80 in a recent survey about how small business owners feel about state and local government policies that affect them. | [Times file photo]
  2. Seminole Heights restaurants face struggles amid killings, post-Irma

    Food & Dining

    TAMPA — The neighborhood's hip circle of popular, well-regarded restaurants is feeling the squeeze in the wake of a recent killing spree. And the timing is rough.

    Ella’s Americana Folk Art Cafe has been taking precautions in light of the Seminole Heights killings: keeping the lights on all night and having employees walk to their cars in groups.
  3. St. Pete-Clearwater holding food, supply drive for hurricane refugees


    CLEARWATER — St. Pete-Clearwater International Airport and Allegiant Air are holding a food and supply drive for the Hispanic Outreach Center in Pinellas County. The event, which will benefit refugees displaced by Hurricane Maria, will be held Tuesday from 5 p.m. to 8 p.m. at the airport at 14700 Terminal Blvd.

    St. Pete-Clearwater International Airport and Allegiant Air are hosting a food and supplies drive Tuesday for refugees displaced by Hurricane Maria. | [Times file photo]
  4. Tallest building in Pinellas County in search of a new name

    Real Estate

    ST. PETERSBURG — The name "Priatek" is gone from Pinellas County's tallest building, perhaps to be replaced by that of a much better-known company new to the Tampa Bay area.

    The Priatek name is off of downtown St. Petersburg's tallest building.
 [LARA CERRI  |   Times.  2015]
  5. Estuary wins pier design contest for the Lee Roy Selmon Expressway extension

    Real Estate

    TAMPA — And the winner is… Estuary.

    Voters overwhelmingly supported a pier design called Estuary for the $200-million extension of the Lee Roy Selmon Expressway in Tampa.
[Courtesy of AECOM]