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USAA settles class action lawsuit over insurance reimbursement for $39 million

 
Stuart Parker, president and chief executive officer of USAA, speaks at the company's new Crosstown office in Brandon in January 2016. | DOUGLAS R. CLIFFORD, Times

Stuart Parker, president and chief executive officer of USAA, speaks at the company's new Crosstown office in Brandon in January 2016. | DOUGLAS R. CLIFFORD, Times
Published April 28, 2017

USAA settled a Florida class action lawsuit for $39 million this week. Hall & Lampros LLP and Avolio & Hanlon PC brought suit following complaints that when customers received reimbursement checks for their totaled vehicles, the company failed to include sales tax in the check until after the customer paid for it.

Around 70,000 people are expected to be eligible for the settlement, which covers policies written from October 2008 through October 2016. USAA members are expected to receive the complete value of their claims.

USAA, which has about 1 million clients in Florida, has three locations in Tampa Bay.