Saturday, June 23, 2018
Business

Bright House to add $2 modem fee for Internet and phone service customers

The cost of Internet and phone service is about to go up for many Bright House Networks customers.

Starting Oct. 1, the cable provider is adding a $2 monthly fee for the use of a company-supplied modem required for high-speed Internet and phone service. It does not apply to people who have their own modem or cable service exclusively.

News of the fee did not sit well with customers such as 82-year-old Roland Kissinger, a longtime subscriber who lives in Treasure Island.

"I think it's ridiculous,'' he said. "It's like charging $2 to wash your dishes at a restaurant. It should be part of the cost of doing business.''

He said the company constantly "finds excuses to raise the rates'' without regard to customers, who have limited options in service providers.

The modem fee comes on top of other incremental monthly increases, including for converters and DVR service.

Bright House officials sent affected customers a notice of the new fee on Sept. 14. The fee will cover the installation, service and support of the modem.

"It was one of the many things that Bright House covered,'' said company spokesman Joe Durkin. "Since then we've added a lot of services at no charge.''

Customers who don't want to pay the fee can call Bright House to remove the modem for free, he said. To continue service, however, they would have to buy, install and maintain their own modems, which cost about $100.

Durkin said the company has received less than a handful of calls about the fee and once customers heard about what the fee covers, they understood.

Perhaps more bothersome to many subscribers, especially at this time of year, may be the continued absence of the NFL Network from the Bright House channel lineup. This year the football network will carry 13 games on Thursday nights, nearly double over last year.

Durkin said the door is still open to negotiations but nothing was pending.

The NFL Network is being carried on most of the largest cable/satellite companies except for Time Warner, which negotiates deals for Bright House.

Comments
Tampa Bay workforce development initiative looks to Houston for lessons

Tampa Bay workforce development initiative looks to Houston for lessons

The biggest hospitals in Houston had a problem.To earn a prized institutional certification, they needed more nurses with bachelor of science degrees in nursing.But local colleges were more focused on turning out nurses with two-year degrees who, to ...
Published: 06/22/18
Health care IT company CareSync shuts down, laying off 292

Health care IT company CareSync shuts down, laying off 292

TAMPA — The days ahead were supposed to be bright.For weeks, the future of health care tech company CareSync had been thrown into question as founder and CEO and founder Travis Bond unexpectedly departed, kicking off multiple rounds of layoffs. But t...
Published: 06/22/18
Coal and gas hold onto their share of electricity production, despite massive push for renewables

Coal and gas hold onto their share of electricity production, despite massive push for renewables

Here’s an intriguing set of facts: Coal produces the same percentage of the world’s electricity as 20 years ago. Oil and gas remain about level, too.Same for nonfossil fuel sources. In other words, the massive push towards renewables over the past co...
Published: 06/22/18
Brink: Why have Florida’s working-age men left the labor market in droves

Brink: Why have Florida’s working-age men left the labor market in droves

A cancer lurks within Florida’s otherwise rosy job numbers, one that’s been called a quiet catastrophe and an intractable time bomb.Too many men between the ages of 25 and 54 have stopped working.Economists call those the prime-age years. Incomes gen...
Published: 06/22/18
Pride divided no more: St. Pete Pride comes back together

Pride divided no more: St. Pete Pride comes back together

ST. PETERSBURG — The 16th annual St. Pete Pride Parade is getting ready to march along the downtown waterfront the second straight year. But many hope to move past the division caused last year when the parade was uprooted from its original hom...
Published: 06/22/18
For sale: A Tampa Bay area elementary school where you can eat tacos and buy wine

For sale: A Tampa Bay area elementary school where you can eat tacos and buy wine

ST. PETERSBURG — For sale: a 104-year-old elementary school with restaurant and wine shop. It even has a title company where you can close the deal.Less than a year after completing a major renovation of the historic North Ward school, developer Jona...
Published: 06/22/18
Domain Homes: Buyers love them, some others don’t

Domain Homes: Buyers love them, some others don’t

TAMPA — When the 2008 financial crash brought down the nation’s housing market, hundreds of home builders went out of business. Among them was Sharon McSwain Homes in Atlanta, forced to liquidate in 2009.But just as developers like to develop, builde...
Published: 06/21/18
Updated: 06/22/18
Armature Works developers sue Ulele and city of Tampa over use of nearby building

Armature Works developers sue Ulele and city of Tampa over use of nearby building

TAMPA — Two of the city’s hottest developers — the companies behind Ulele and the Armature Works — are heading to court over control of an old city building that sits between the hit eateries. Both want to redevelop the city&...
Published: 06/21/18
Orlando airport first to scan faces of U.S. citizens on international flights

Orlando airport first to scan faces of U.S. citizens on international flights

Associated PressFlorida’s busiest airport is becoming the first in the nation to require a face scan of passengers on all arriving and departing international flights, including U.S. citizens, according to officials there. The expected announcement T...
Published: 06/21/18
Saboteur or whistleblower? Battle between Elon Musk and former Tesla employee turns ugly, exposing internal rancor

Saboteur or whistleblower? Battle between Elon Musk and former Tesla employee turns ugly, exposing internal rancor

Hours after Tesla had sued its former employee on charges he had stolen company secrets, and days after chief Elon Musk had called him a saboteur, the Silicon Valley automaker made a startling claim. The company had received a call from a friend of t...
Published: 06/21/18