Saturday, April 21, 2018
Business

Convergys Corp. to lay off 375 call center employees this fall

TAMPA — Convergys Corp. intends to lay off up to 375 employees this fall, according to paperwork filed with the state.

The layoff, scheduled for Sept. 23, was disclosed in a Worker Adjustment and Retraining Notification notice. The address listed on the notice was for 6302 E Martin Luther King Jr. Blvd., which is home to one of the company's call centers.

Convergys has about 1,000 employees in Tampa, said spokeswoman Brooke Beiting.

The layoff is "a result of (a) client's evolving business needs," she said. The company will attempt to move some of those employees into other roles.

In December, the U.S. Department of Labor filed a lawsuit against the company for "refusing to comply" with an investigation into its employment practices. The department requested that a judge bar the company from its federal contracting work if it did not provide the company's affirmative action plans and other documents.

The department specifically named seven offices, including Tampa, as being impacted by the suit.

Beiting said that the Tampa layoffs have nothing to do with the lawsuit, and that the lost business that caused the lost jobs were not from a federal contract.

"This is completely singular," she said.

The Cincinnati-based customer management company has about 130,000 employees in 31 countries. Its Florida offices are in Tampa, Fort Lauderdale, Jacksonville and Orlando. Last month, it filed a separate WARN notice signaling layoffs on Aug. 12 of 163 employees from its Jacksonville office. Beiting said that layoff was unrelated to the one in Tampa.

Comments
Some people are paying for cuddles. And it’s not what you might think.

Some people are paying for cuddles. And it’s not what you might think.

When Samantha Hess’s marriage ended five years ago, she felt she was lacking a basic human need: Physical touch. As a woman in her late 20s living in Portland, Oregon, she found plenty of men interested in dating, but sexual contact was not what she ...
Published: 04/21/18
Judge: Foreclosure defense lawyer Mark Stopa violated numerous rules of conduct

Judge: Foreclosure defense lawyer Mark Stopa violated numerous rules of conduct

Tampa Bay foreclosure defense lawyer Mark Stopa has violated numerous rules of professional conduct and caused two clients to nearly lose their homes because he failed to tell them about settlement offers from their banks. Those were among the prelim...
Published: 04/20/18
Updated: 04/21/18
Goodwill to open second store in greater Brandon

Goodwill to open second store in greater Brandon

Times staffThe greater Brandon area will celebrate the grand opening of its second Goodwill store beginning at 9 a.m. on Saturday (April 28) at 1407 U.S. 301. The new store will add another 12,000 square feet to the complex, which includes a 200,000-...
Published: 04/20/18
Updated: 04/21/18
Regulators allow major solar company to lease home equipment

Regulators allow major solar company to lease home equipment

State regulators Friday determined that one of the country’s largest residential solar companies, San Francisco-based Sunrun, is allowed to lease solar energy equipment for homes in Florida. The decision, solar energy advocates say, could open the do...
Published: 04/20/18
Florida unemployment at 3.9 percent for sixth straight month

Florida unemployment at 3.9 percent for sixth straight month

For the sixth month running, Florida’s unemployment rate held at a nearly 11-year low of 3.9 percent in March as steady job gains continued. While many factors kept Florida’s economy chugging along, three industries stand out for leading year-over-ye...
Published: 04/20/18
Owners say new house is a disaster; developer accuses them of ‘online terrorism’

Owners say new house is a disaster; developer accuses them of ‘online terrorism’

ST. PETERSBURG --- Stretched across the front of Tim and Hyun Kims’ two-year-old house is a big banner with the name of a developer and the words: "I have to fix my new house."Some of what needs fixing is instantly apparent. The front steps are too ...
Published: 04/20/18
Florida hits a milestone: More than 100,000 people are registered to use medical marijuana here

Florida hits a milestone: More than 100,000 people are registered to use medical marijuana here

Florida has hit a milestone of sorts as it slowly moves toward wider availability of medical marijuana.The number of patients in the state who are registered to use the substance has surpassed 100,000 for the first time, according to Florida Departme...
Published: 04/20/18
Q&A: Walmart leader chats about Florida stores, and the chain’s latest retail strategy

Q&A: Walmart leader chats about Florida stores, and the chain’s latest retail strategy

The Tampa Bay Times recently sat down with Walmart director of corporate communications Phillip Keene to chat about the retail giant’s latest retail strategies and how the company is winning over customers in a competitive market.Already, two of the ...
Published: 04/20/18
SunTrust warns 1.5 million clients of potential data breach

SunTrust warns 1.5 million clients of potential data breach

Associated PressNEW YORK — SunTrust Banks Inc. says accounts for 1.5 million clients could be compromised following a potential data breach. The Atlanta bank says that it became aware of the potential theft by a former employee and that the investiga...
Published: 04/20/18
Spring break, hurricane relief boosted Tampa Bay hotels in March

Spring break, hurricane relief boosted Tampa Bay hotels in March

The Tampa Bay area’s hotel occupancy rate rose to 87.5 percent in March, the highest level in three years. The rise was fueled by spring break vacationers as well as insurance adjusters and hurricane cleanup crews flooding the state to restore it aft...
Published: 04/20/18