Make us your home page

Verizon to bring 100 new jobs to Tampa

Verizon is hiring 100 sales representatives to launch a new national customer-retention center based in its downtown Tampa offices.

The center will handle sales and support for a variety of landline products and services, primarily FiOS Internet and FiOS TV. The new employees will deal mainly with after-business hour issues raised by customers in 12 states and Washington, D.C., a task that was previously outsourced to a vendor.

Up until now, Verizon's Tampa call center dealt primarily with Florida customers and overflow from two other states.

"Tampa is ideal for this new service center for many reasons, including a skilled available labor pool; a great quality of life; and the outstanding job our existing employees already do to take care of customers," Jeanmarie Milla, Verizon's Florida region president, said during a Thursday morning announcement at the company's Tampa hub.

The choice of Tampa Bay underscores Verizon's broader commitment here, having invested more than $2 billion to roll out its FiOS network in the region.

No state or local tax incentives are tied to the expansion, Milla said.

Tampa Mayor Bob Buckhorn and Hillsborough County Commission Chairman Ken Hagan were among those on hand for the announcement.

"This is becoming a good habit," said Buckhorn, who spoke at another jobs announcement Wednesday at the groundbreaking of a new restaurant and brewery by the Columbia Restaurant Group. "It seems as though every day we're announcing something new in our Tampa Bay community."

The bay area has been leading all Florida metros in job creation, adding nearly 34,000 jobs year over year. The region's unemployment rate ticked up to 6.9 percent in May, though it remains far below its recessionary high of 12.5 percent in early 2010.

Verizon has about 7,000 employees currently in the six-county region including Hillsborough, Pinellas, Pasco, Manatee, Sarasota and Polk counties. That represents the bulk of the telecom/tech company's 9,500 workers statewide.

Wages for the new jobs will range up to $20/hour, Milla said, not including sales incentives and benefits such as a 401(k) plan.

To apply, job seekers should go to salesassociate. Selected applicants will be invited to take qualifying tests.

Jeff Harrington can be reached at or (727) 893-8242.

Verizon to bring 100 new jobs to Tampa 06/27/13 [Last modified: Thursday, June 27, 2013 9:44pm]
Photo reprints | Article reprints

© 2017 Tampa Bay Times


Join the discussion: Click to view comments, add yours

  1. Tampa man pleads guilty to forging check for fake investment

    Personal Finance

    A Tampa resident was convicted Thursday for forging a check for a fake investment. The Florida Office of Financial Regulation said that Eric Franz Peer pleaded guilty. He served 11 months in jail and will have to pay $18,000.

  2. Minority business accelerator launch by Tampa chamber to aid black, Hispanic businesses


    A "minority business accelerator" program was launched Thursday by the Greater Tampa Chamber of Commerce geared toward helping black and Hispanic business owners identify and overcome barriers to grow their companies. The accelerator, known as MBA, will provide participants with business tools to cultivate opportunities …

    Bemetra Simmons is a senior private banker at Wells Fargo, The Private Bank. She is also chair of the new minority business accelerator program for the Greater Tampa Chamber of Commerce. [Photo, LinkedIn]
  3. Terrier Tri brings unique triathlon training to South Tampa


    Over a decade ago, Robert Pennino traded late nights in the music studio for early mornings in the Terrier Tri cycle studio.

    Terrier Tri, a cycling studio in South Tampa celebrates a grand opening on June 27. Photo courtesy of Tess Hipp.
  4. New bistro hopes to serve as 'adult Chuck E. Cheese'


    YBOR CITY — Inside Cheezy's Bistro and Speakeasy, a new restaurant opening in Ybor City, customers will find a mix of family recipes, games and secrecy.

    Cheezy's Bistro and Speakeasy readies to open in Ybor City. Photo courtesy of Cheezy's Bistro and Speakeasy.
  5. Ramadan having an economic impact on local charities, businesses

    Economic Development

    TAMPA — Dodging the rain, a few families and customers gathered inside Petra Restaurant on Busch Boulevard. Around 8:30 p.m., the adham (or call to prayer) music begins, signaling Iftar, the end of the daily fast. Customers grabbed a plate to dig into the feast.

    Baha Abdullah, 35, the owner of the Sultan Market makes kataif, a common dessert that is eaten during the month long celebration of Ramadan in Tampa. [OCTAVIO JONES   |   Times]