I live in an RV park with one address and lot numbers. Last year I signed up for SafeLink and was accepted. In June, someone in the park signed up and was told that Mr. Wilson, me, was signed up at that address, and he said I no longer lived at that address so they canceled me and signed him up.
Just wondering if you can help or give me any suggestions as to how to get by the single resident problem? — Ronald Wilson, Avon Park
A government-supported program, SafeLink provides a free cell phone and airtime for disadvantaged customers.
Since we first wrote about the SafeLink program, we have had similar questions from numerous readers. The best suggestion is to contact the state Public Service Commission, which oversees the SafeLink program. And that goes for any state.
In Florida, the PSC's toll-free consumer line is 1-800-342-3552. Visit the PSC consumer page at www.psc.state.fl.us/about/contact.
You can learn more about the program at https://www.safelinkwireless.com/EnrollmentPublic/faq.aspx.