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Daily Q&A: Which car rental companies rate best?

I'm looking at car rentals for the holidays. Can you tell me which ones people generally like best and how to find good deals?

Every year, J.D. Power and Associates conducts a consumer satisfaction survey of the leading car rental companies. The latest survey, released in November, showed Enterprise car rental earned the highest customer satisfaction, followed by National and Hertz.

Alamo, Avis and Budget were in the second tier for renting cars, followed by Thrifty, Dollar and Payless.

The rental companies did show increased customer satisfaction at airports in the recent survey after two consecutive years of overall decline.

But the best deals on rentals often are found at rental locations away from airports.

Here's J.D. Power's report:

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Daily Q&A: Which car rental companies rate best? 12/04/09 [Last modified: Friday, December 4, 2009 11:13am]
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