Make us your home page
Instagram

Coca-Cola may outsource some Brandon jobs to India

Six years after a high-profile opening that triggered millions of dollars in taxpayer subsidies for creating hundreds of jobs, the massive Coca-Cola accounting center in Brandon is considering outsourcing jobs to India.

The complex on Lake Kathy Drive east of Interstate 75 employs about 1,100 in fields such as accounting, payroll and check processing. As part of an efficiency push this month, Coke invited in two "business process outsourcing" companies to study offshoring an undisclosed number of jobs.

A decision on the types and number of jobs that could go away awaits a final report in June or July, said Norman Ross, a Coke spokesman based in South Florida. Outsourcing could also affect Coke's back-office operations in Dallas and Toronto, as well as those in Paris, Brussels and outside London.

"It could be potential outsourcing, consolidation or reorganization. But it's premature to say what we're going to do," Ross told the Times on Tuesday.

The Brandon operation, called a "shared service center," was touted as the latest in corporate streamlining when it opened in February 2002, consolidating much of Coke's North American accounting under one roof. Business recruiters often single it out as one of the region's top success stories.

"We are proud this icon of a company has established such a strong presence in Florida," then-Gov. Jeb Bush said as the center opened. The state and localities agreed to award Coke $3,000 in tax credits for each of the 570 jobs the center pledged to create initially.

Coke surpassed its quota of jobs, and was promised another $600,000 in tax credits to cover an additional 200 hires. As of this month, the company has collected about $1.7-million of $2.3-million in promised incentives.

Gene Gray, who helped arrange the deals as director of Hillsborough County's economic development department, said a company is required to retain the jobs only for the four- to six-year life of the incentives contract.

"What is realistic and fair to ask of companies in exchange for the incentive program?" Gray asked. "It's certainly not a science. You have to balance the benefits of the jobs and the risk they could go away."

The Coke spokesman declined to speculate about jobs going to India. But the two outsourcing companies that visited Brandon, Genpact and Capgemini, have strong ties to the South Asian nation. India's educated work force and low labor costs make it a favorite of corporations seeking to offshore back-office functions.

Regardless of the decision, Ross said, Coke is "committed to transparent and open dialogue" with its employees.

"We're meeting with employees to find better ways to service our customers," he said.

Coca-Cola may outsource some Brandon jobs to India 05/13/08 [Last modified: Tuesday, May 20, 2008 10:58am]
Photo reprints | Article reprints

© 2017 Tampa Bay Times

    

Join the discussion: Click to view comments, add yours

Loading...
  1. Powerball jackpot climbs to $510 million, 8th largest

    Nation

    DES MOINES, Iowa — The Powerball jackpot has climbed to an estimated $510 million, making it one of the largest in U.S. history.

    A store clerk pulls a Powerball ticket from the printer for a customer, Tuesday, in Hialeah, Fla. The Powerball jackpot has has rolled 18 times, since the June 14, drawing, resulting in an estimated $510 million for Wednesday night's drawing. [Associated Press]
  2. St. Pete Sculpture Museum announces move to Central Avenue

    Visual Arts

    Another museum is joining the mix in St. Petersburg's downtown Central Arts District.

    Sculptor Jon Hair with his 26-foot lion sculpture. Hair's St. Pete Sculpture Museum will soon move to a prominent spot on Central Avenue, Hair said. [Courtesy of Jon Hair]
  3. Why are so few Tampa Bay houses for sale? They're being rented

    Real Estate

    Oreste Mesa Jr. owns a modest 40-year-old house in West Tampa just off MacDill Avenue. It's an area where many homeowners are hearing the siren song of builders and cashing out while the market is strong.

    Attorney David Eaton poses in front of his rental home at 899 72nd Ave. North. in St. Petersburg. He's among a growing number of property owners who see more value in renting out unused homes than selling them. 
[SCOTT KEELER   |   Times]

  4. Wanted: New businesses on Safety Harbor's Main Street

    Local Government

    SAFETY HARBOR — A green grocery store, a hardware store, restaurants, boutiques and multi-use buildings are all wanted downtown, according to discussion at a community redevelopment workshop held last week. And to bring them to the Main Street district, city commissioners, led by Mayor Joe Ayoub, gave City Manager …

    Whistle Stop Bar & Grill is one of the main stops on Main Street in Safety Harbor. [LUIS SANTANA | Times]
  5. Q&A: A business leader and historian jointly delve into Tampa's waterfront

    Business

    TAMPA — As a native of Tampa, Arthur Savage has always had a passion for his hometown's history. And as a third-generation owner and operator of A.R. Savage & Son, a Tampa-based shipping agency, his affinity for his hometown also extends to its local waterways.

    Arthur Savage (left) and Rodney Kite-Powell, co-authors of "Tampa Bay's Waterfront: Its History and Development," stand for a portrait with the bust of James McKay Sr. in downtown Tampa on Wednesday, Aug. 16, 2017. McKay, who passed away in 1876, was a prominent businessman, among other things, in the Tampa area. He was Arthur Savage's great great grandfather. [LOREN ELLIOTT   |   Times]