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Frontier resolves lengthy TV outage in South Tampa

Frontier Communications customers in South Tampa expressed frustrations Saturday when a lengthy outage forced them to turn elsewhere to watch college football, the Lightning, or baseball playoffs, or any TV at all.

The company suffered a TV outage that started Saturday morning and continued until Saturday night, when the company said all service was restored.

Frontier spokesman Bob Elek said the problem affected about 150 customers in South Tampa. He said the company was able to reconnect some customers, but ran into an additional issue before service was fully restored.

In the meantime, customers tweeted their frustrations.

"Our Frontier cable has been out all day in South Tampa. I've called two times and it's still out," tweeted Tom Fillion.

Paul Dellegatto, of WTVT-Ch.13, tweeted: "Is it me or is this picture a little dark? No Frontier TV in South Tampa." He attached a photo of his frozen TV screen.

Frontier Communications, a Norwalk, Conn., company, had a troubled launch in the Tampa Bay area when it took over Verizon's Florida services on April 1.

The company faced a steady stream of customer complaints about Internet, cable and landline interruptions.

Times staff

Frontier resolves lengthy TV outage in South Tampa 10/22/16 [Last modified: Sunday, October 23, 2016 1:11am]
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