Make us your home page
Instagram

iQor closing St. Petersburg tech repair facility, cutting 76 jobs

Hartmut Liebel is iQor’s CEO. The company’s headquarters relocated to St. Petersburg.

RACHEL CROSBY | Times

Hartmut Liebel is iQor’s CEO. The company’s headquarters relocated to St. Petersburg.

ST. PETERSBURG — Less than two years after moving its international headquarters to downtown St. Petersburg, tech call center and repair company iQor US is shrinking its operation here.

The company plans to close its Telmar Network repair facility at 9700 18th St. N, idling 76 workers, according to a WARN layoff notice filed with the state this week.

The layoffs are expected to occur between Dec. 16 and the shutdown of the facility on Feb. 28. Sandra Gobbo, iQor vice president of human resources, wrote state officials and St. Petersburg Mayor Rick Kriseman with a breakdown of affected job classifications, many of them directly involved with equipment repair.

The company, which provides product support for Apple and other well-known brands, was introduced to many in Tampa Bay tech circles in early 2014 when it bought the aftermarket repair business of St. Petersburg electronics manufacturer Jabil for $725 million. Later that year, it announced it was moving its headquarters from New York to St. Petersburg.

The relocation came with a pair of government incentives worth up to $1.275 million, which would be paid after promised high-wage jobs were created. One tax refund program involved creating 50 jobs paying at least 200 percent of the average annual wage in Florida; a second program tied to the governor's Quick Action Closing Fund involved retaining 60 jobs plus creating 50 more jobs at an even higher wage range.

Company spokesman Robert Burke said the facility's closing was the result of a change in business strategy of one of its clients and it will have no impact on the incentives packages.

"iQor continues to invest in the Tampa Bay region and the state of Florida," Burke said, noting that the St. Petersburg corporate headquarters now employs about 110. The company also recently opened a contact center in Pompano Beach where it is hiring for about 275 positions and it anticipates adding another 325 employees in December when it completes the acquisition of a Crestview customer service center from Asurion.

By year's end, iQor expects to have more than 2,000 employees in Florida, Burke said.

Contact Jeff Harrington at jharrington@tampabay.com. Follow @JeffMHarrington.

iQor closing St. Petersburg tech repair facility, cutting 76 jobs 10/21/16 [Last modified: Friday, October 21, 2016 7:16pm]
Photo reprints | Article reprints

© 2017 Tampa Bay Times

    

Join the discussion: Click to view comments, add yours

Loading...
  1. For Gov. Rick Scott, 'fighting' could mean vetoing entire state budget

    State Roundup

    Every day, Gov. Rick Scott is getting a lot of advice.

    The last time a Florida governor vetoed the education portion of the state budget was in 1983. Gov. Bob Graham blasted fellow Democrats for their “willing acceptance of mediocrity.”
  2. Potential new laws further curb Floridians' right to government in the Sunshine

    State Roundup

    TALLAHASSEE — From temporarily shielding the identities of murder witnesses to permanently sealing millions of criminal and arrest records, state lawmakers did more this spring than they have in all but one of the past 22 years to chip away at Floridians' constitutional guarantees to access government records and …

    The Legislature passed 17 new exemptions to the Sunshine Law, according to a tally by the First Amendment Foundation.
  3. Data breach exposes 469 Social Security numbers, thousands of concealed weapons holders

    Corporate

    Social Security numbers for up to 469 people and information about thousands of concealed weapons holders were exposed in a data breach at Florida the Department of Agriculture and Consumer Services. The breach, which the agency believes happened about two weeks ago, occurred in an online payments system, spokesperson …

    Commissioner of Agriculture Adam Putnam on Monday that nearly 500 people may have had their Social Security numbers obtained in a data breach in his office.
[Times file photo]

  4. Trigaux: Can Duke Energy Florida's new chief grow a business when customers use less power?

    Energy

    Let's hope Harry Sideris has a bit of Harry Houdini in him.

    Duke Energy Florida president Harry Sideris laid out his prioriities for the power company ranging from improved customer service to the use of more large-scale solar farms to provide electricity. And he acknowledged a critical challenge: People are using less electricity these days. [SCOTT KEELER   |   Times]
  5. Citigroup agrees to pay nearly $100 million fine for Mexican subsidiary

    Banking

    NEW YORK — Citigroup has agreed to pay nearly $100 million to federal authorities to settle claims that a lack of internal controls and negligence in the bank's Mexican subsidiary may have allowed customers to commit money laundering.

    Citigroup has agreed to pay nearly $100 million to federal authorities to settle claims that a lack of internal controls and negligence in the bank's Mexican subsidiary may have allowed customers to commit money laundering. 
[Associated Press file photo]