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Panera aims to streamline the ordering experience

CEO Shaich has a plan to revamp the ordering system at Panera Bread, but it is going to take a while. AP

CEO Shaich has a plan to revamp the ordering system at Panera Bread, but it is going to take a while. AP

NOSHING

Panera feels your pain (finally)

Panera Bread CEO Ron Shaich says he realizes that ordering at his chain can be chaotic. First, the bakery cafe's customers are given a buzzer that lets them know when their food is ready. Then they get into a "mosh pit" to fight for their food. Next they play a game he calls "Find Your Food" — collecting a sandwich in one place, drinks in another and condiments in yet another. The confusion is a problem for Panera Bread, which has seen its sales growth slow. The company is planning to overhaul the way people order in a project called "Panera 2.0" The plan includes letting customers order online or with their mobile devices to have their food ready to go at a set time. Also in the works are in-store touchscreens where customers can more easily customize their sandwiches. It's a major undertaking that has been in test at a few locations. The first stage of the national rollout will be the "rapid pick-up" option that lets customers place mobile orders as much as five days in advance. But Shaich says the full rollout to the company's 1,700 locations will take about three years.

HEALTH

Lose your virginity, then get some sex ed

Health experts have some simple advice for reducing the teen birthrate in the U.S. — make sure teens learn about abstinence and birth control before they start having sex. It sounds obvious, but it's obviously needed, according to a report by researchers from the Centers for Disease Control and Prevention. Among teen girls who were sexually experienced, 83 percent told interviewers that they didn't get formal sex education until after they'd lost their virginity. The study noted that 14.6 percent of 15-year-olds had had sex, as had 28.5 percent of 16-year-olds and 38.6 percent of 17-year-olds. Only 15 percent of these teens used a birth control method that was deemed at least "moderately" effective the first time they had sex, including the pill, vaginal ring, IUD or hormonal implant. Another 62 percent used a "less effective" method, such as condoms, sponges, the rhythm method or withdrawal. The remaining 23 percent said they didn't use any type of contraception when they lost their virginity. — tbt* news services

Panera aims to streamline the ordering experience 04/09/14 [Last modified: Wednesday, April 9, 2014 6:32pm]
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