Solutions: Back up, then make the switch from Vista to Windows 7

I have an HP Pavilion PC laptop with Windows Vista. I would like to change this to Windows 7. Any suggestions?

I updated my HP Pavillion laptop from Vista to Windows 7 with no problems. Windows 7 is more efficient and comes with many enhancements. So, should you upgrade? A qualified "yes." Just make sure you back up all your personal data including your e-mail stores (if you use client-side e-mail). This is normal procedure when upgrading from one version of Windows to another. You should also run the Windows 7 Upgrade adviser (windows.microsoft.com/upgradeadvisor) while connected to all your usual devices to make sure all your programs and hardware peripherals will be compatible with Windows 7.

The other day my computer froze up. I hit ctrl-alt-delete a few times, but nothing happened. I unplugged the computer and restarted it. It starts to boot and then freezes. Then a screen comes on saying: "Windows could not start because of a comp disk hardware configuration problem. Could not read from selected boot disk. Check boot path and disk hardware. Check windows document about hardware disk configuration & hardware reference manuals." The computer didn't come with any disks or manuals. I have Windows XP Home edition. The computer is a Vostro 200. Can you help?

This doesn't sound good. I believe the Vostro 200 is a Dell product and your first step should be with technical support for either troubleshooting or arranging to get system CD-ROMs.

If that doesn't work, try this: The manufacturer may have put an alternate partition on your hard drive (probably D:) from which you can boot and restore.

You'll need to go into the computer's BIOS and make sure the boot path includes the D drive. When you reboot, you will see on the screen which particular key to press to enter the BIOS (or check the vendor website). You need to look for the Boot Sequence setting. Otherwise, your remaining solution would be to boot from a borrowed Windows XP source CD and choose the Recovery option to see if it can repair your Windows installation. If nothing works and you have vital data on your drive, there are ways to save it by connecting it to another computer or USB Caddy. That service is offered by most local computer shops.

Send questions to personaltech@sptimes.com or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731.

Solutions: Back up, then make the switch from Vista to Windows 7 12/19/10 [Last modified: Monday, December 20, 2010 7:36am]

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