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Tampa call center hiring 300 now and up to 400 more by June

Tampa call center operator OneTouch Direct is on a hiring spree, seeking to add more than 300 workers to its two area locations within a month and about 400 more employees by June.

While a host of other bay area companies shed jobs, OneTouch recruiting manager Dixie E. Glisson Jr. ties the growth of his 15-year-old operation to having clients based in the right industries: wireless communications and health insurance.

"Right now, in the worst recession in 30 years, people aren't giving up their cell phone, and they can't give up Internet and cable because that's their connectedness to the outside world,'' Glisson said Thursday. "It's a great space to be in.''

Another contract that's fueling the need for call center operators is with a provider of supplement health insurance. One of that company's insurance products is for an added layer of coverage in the event of a layoff.

OneTouch, which also has a center in Canada, has about 700 employees. Glisson said he is especially keen on finding bilingual hires. Average employee wages, including base wages plus commission, are $15 to $20 an hour.

The company held an open house for job prospects Thursday at its main offices at 4902 W Sligh Ave. in Tampa. Another open house is slated for 4 to 7 p.m. March 12 at the company's other location, 6700 Lakeview Center Drive, Suite 125, Tampa. For information, call (813) 549 7500 or go to

Tampa call center hiring 300 now and up to 400 more by June 02/26/09 [Last modified: Monday, March 2, 2009 11:11am]
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