Saturday, May 26, 2018
Business

Top Workplaces: How the survey was done

Strong senior leaders set the tone for high-performing companies. But when it comes to judging whether an organization is a terrific place to work, there's only one audience that matters: the employees. For the eighth year, the Tampa Bay Times partnered with Philadelphia-based WorkplaceDynamics, the employee research and consulting firm, to determine the Tampa area's Top Workplaces through employee surveys.

In September, the Times started running articles and advertisements encouraging people to nominate companies as Top Workplaces. WorkplaceDynamics invited those companies and other organizations in the region — 680 companies in all — to take the employee survey. Any organization was welcome, as long as it had at least 50 employees in Tampa area. Organizations could be public, private, nonprofit, or governmental.

WorkplaceDynamics surveyed 175 organizations that agreed to participate in the survey process. Those surveyed firms employ 89,324 people in the Tampa area. Of those employees who received questionnaires, 37,058 responded, either on paper or online. This year, 100 Tampa-area employers scored high enough to earn Top Workplaces honors.

The employee survey seeks responses from 24 statements covering seven areas, including organizational health factors that measure how well employees are working together toward a common cause:

• Alignment (where the company is headed; its values; cooperation)

• Effectiveness (doing things well; sharing different viewpoints; encouraging new ideas)

• Connection (employees feel appreciated; their work is meaningful)

• My Manager (cares about concerns; helps learn and grow)

In addition, the survey asks employees about other factors:

• Employee Engagement (loyalty, motivation, and referral)

• Leader (confidence in company leadership)

• The Basics (pay, benefits, flexibility)

Statements relating to "connection" and "alignment" were among the most important to employees, while statements about pay and benefits rated among the least important."

To ensure organizations are playing fair, WorkplaceDynamics runs statistical tests to look for questionable results. It sometimes disqualifies employers based on those tests.

For the rankings, employers are placed into groups of similar size, because smaller employers tend to score higher than midsize employers, and midsize employers tend to score higher than large employers.

Based on scores determined from the employee survey feedback, employers within those size bands that score high enough are recognized as Top Workplaces. WorkplaceDynamics also determined a list of special awards based on standout scores on specific survey topics.

If you're wondering why a particular employer isn't on this year's list, it could be because the company either chose not to participate in the program or did not score high enough based on the survey results.

Doug Claffey, CEO of WorkplaceDynamics

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