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Florida's unemployment unit tallies up a banner year

The recession sparked a record year for one Florida agency — unfortunately.

The Florida Agency for Workforce Innovation, which oversees distribution of unemployment benefits, closed 2009 with unprecedented levels of services to needy and jobless Floridians:

• 1.1 million people received more than $6.5 billion in state and federal unemployment compensation benefits.

• More than 1,000 federally-funded employees were hired for customer service in the unemployment compensation division since 2008, bringing total employment to 1,719.

• 23,00 calls per day, on average, poured into the unemployment hotline as the number of phone lines was doubled to more than 2,000.

• 1.7 million job seekers received training, job connections and other help through one of the state's 24 regional boards.

• 13.8 million referrals were made by linking job seekers to positions in their communities.

• 473,864 children received early learning programs through the state's network.

• 305,972 requests were handled to help families access childcare resources and referrals.

Florida's unemployment unit tallies up a banner year 01/18/10 [Last modified: Monday, January 18, 2010 1:18pm]
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