Sunday, June 17, 2018
Business

Lower the volume on distracting, annoying co-worker

Q: "Paula," one of our team members, talks so loudly that we can hear every word of her phone conversations and discussions with other co-workers. The constant sound of her voice is both distracting and annoying. I personally believe this is just Paula's pathetic attempt to show us how busy and important she is.

Everyone walks on eggshells around Paula, including our team leader, because she is very defensive and can be downright mean if someone rubs her the wrong way. To make it worse, Paula is good friends with the human resources manager, so no one is willing to complain about her. What can we do about this?

A: Politically intelligent people know how to raise issues diplomatically without sharing all their feelings. Instead of attributing questionable motives to your vociferous colleague, try taking the slightly more charitable view that Paula might be experiencing a hearing loss. Making this reasonable assumption will allow you to approach the HR manager in a spirit of helpfulness.

For example: "We've noticed that Paula seems to talk quite loudly almost all the time. This is very distracting for the rest of us, and we're beginning to think she might have a hearing problem. We're not comfortable bringing up such a delicate subject, but since you seem to have a good relationship with Paula, we thought you might be able to ask about it."

After that, having done all you can do, you just need to let it go. If you're lucky, the HR manager will take steps to resolve the problem. And who knows, perhaps Paula really does need a hearing aid.

Talk to boss about keeping her in loop

Q: In an effort to attract new customers, the small shop where I work recently created a Facebook page. During weekly staff meetings, our manager has the whole team brainstorm Facebook ideas, then authorizes me to make the changes. Before I post an update, I always talk with her to be sure I have it right.

Recently, a co-worker informed me that our manager feels I'm not keeping her up-to-date regarding the information on Facebook. Apparently, she doesn't remember our discussions. Should I start sending her a confirming email after every conversation?

A: Having received this news through the grapevine, you need to be careful about jumping to premature conclusions. Instead of getting all worked up over hearsay, talk with your manager directly, describe your concerns and suggest a strategy.

For example: "I want to be sure that you are aware of everything on our Facebook page, so I try not to post any updates without your approval. To ensure that you have all the information in advance, would you like me to send you a summary email before I make changes to Facebook?"

Managers frequently have unspoken expectations about communication, so it's always a good idea to inquire about their preferences. If your colleague's comment was correct, your boss will undoubtedly appreciate your desire to keep her in the loop. On the other hand, you may find that there really is no problem.

Inform HR of time clock shenanigans

Q: My co-workers and I recently discovered that our supervisor has been punching the time clock for an employee who was not at work. The supervisor apparently felt sorry for her because she had used up all her vacation and sick days. This seems wrong, but we're not sure what to do about it. Should we send copies of our documentation to our supervisor's boss?

A: Your best bet is to share this information with the human resources manager, who has responsibility for seeing that leave policies are fairly administered throughout the company. If your business is too small to have an HR department, then upper management is your only recourse. Just be sure to carefully weigh the risks and benefits before lodging your complaint.

Comments
Your barista is a robot. Should it be friendly?

Your barista is a robot. Should it be friendly?

SAN FRANCISCO - The cold, steely arm of Fernando the Barista swirled the foam of my matcha latte, set it down gently, and waved goodbye from inside a glass case. San Francisco, 2018. Where you can get robot pizza and robot salad, and now, a robot mat...
Published: 06/16/18
Extending Albert Whitted’s runway could help Innovation District take off

Extending Albert Whitted’s runway could help Innovation District take off

ST. PETERSBURG — Albert Whitted Airport wants to extend its main runway. But what would benefit the airport could also benefit the St. Pete Innovation District.Moving the runway would ease building restrictions around the airport, allowing the Univer...
Published: 06/15/18
Updated: 06/16/18
Florida’s unemployment rate drops to 3.8 percent

Florida’s unemployment rate drops to 3.8 percent

Just when it seemed like Florida’s unemployment rate couldn’t get lower, it did. According to the state figures out Friday, Florida’s jobless rate dipped to a near 18-year low of 3.8 percent in May after holding steady at 3.9 percen...
Published: 06/15/18
St. Petersburg home becomes finalist in HGTV contest

St. Petersburg home becomes finalist in HGTV contest

ST. PETERSBURG — A house in St. Petersburg’s Old Northeast is a finalist in HGTV’s Ultimate House Hunt contest. Built in 2007 in the Mission Revival style, the 4,000-square-foot home a block from Coffee Pot Bayou is among 12 nationwide in the "curb a...
Published: 06/15/18
Florida’s first not-for-profit coding school is opening in St. Petersburg

Florida’s first not-for-profit coding school is opening in St. Petersburg

ST. PETERSBURG — Filling in a hole that was left by The Iron Yard’s exodus last year, a new computer coding school will open its doors to its first class in downtown St. Petersburg on July 23.The Academy at Suncoast Developers Guild will operate thro...
Published: 06/15/18
Tampa-based Robbins Property Associates pays $43-million for Boynton Beach apartment community

Tampa-based Robbins Property Associates pays $43-million for Boynton Beach apartment community

Tampa-based Robbins Property Associates, has bought Aventine at Boyton Beach, a 216-unit apartment community, for $43 million.Aventine, garden-style apartments that are 95 percent occupied, will be renovated and renamed "Verona at Boynton Beach."It i...
Published: 06/15/18
Florida craft beer guild: Big Beer is pushing us out of Publix

Florida craft beer guild: Big Beer is pushing us out of Publix

The national battle between Big Beer and local craft breweries is playing out on the shelves of your neighborhood Publix — and some favorite Florida brewmakers are losing.The guild that represents Florida brewers says at least 12 small breweries have...
Published: 06/15/18
Accused of racial profiling, Lowe’s ends policy of checking customer receipts as they leave

Accused of racial profiling, Lowe’s ends policy of checking customer receipts as they leave

Memorial Day weekend was supposed to bring three productive days of home improvement for Will Mega, a dean at a North Philadelphia charter school.He’d go to two Lowe’s locations near his home in Philadelphia’s Wynnefield neighborhood for a grill and ...
Published: 06/15/18
McDonald’s to test alternatives to plastic straws in U.S.

McDonald’s to test alternatives to plastic straws in U.S.

NEW YORK — McDonald’s said Friday it will switch to paper straws at all its locations in the United Kingdom and Ireland, and test an alternative to plastic ones in some of its U.S. restaurants later this year.The burger chain and other fast-food comp...
Published: 06/15/18
Strange brew? Tampa Bay group hopes to grow hops and medical marijuana in the same spot

Strange brew? Tampa Bay group hopes to grow hops and medical marijuana in the same spot

ST. PETERSBURG --- Among topics that stir passionate interest, two that rank high are medical marijuana and craft beers.A group of Tampa Bay entrepreneurs has ambitious plans to profit from both.They are leasing a vast warehouse space in St. Petersbu...
Published: 06/15/18