Citigroup has begun offering a price protection service that promises to help save its customers money, if an item bought with a Citi credit card drops in price after a purchase.
Called Price Rewind, the free feature works for many purchases made with a Citi-branded consumer credit card. Here's the gist: You buy something in a store or online — say, a television. You then register the item by finding it online on the Price Rewind website, and entering details like when and where you bought it and the price you paid. You must save your receipt.
For the next 30 days, Citi's system electronically monitors online prices for the same item. If it finds a price that falls $25 or more from your purchase price, the system alerts you by email that you may qualify for a refund.
You then file a claim with Citi, along with a receipt. You can file the receipt electronically, by uploading a photo of it, or you may fax or mail it. If the purchase qualifies, you'll get a check for the difference in price in about 10 to 14 days after approval. You must file the claim within 90 days of the purchase.
Purchases of most new items like electronics, clothing and toys are covered, but there are exclusions, like jewelry and airfare.