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Misspelled word delays report cards for some Hillsborough students

TAMPA — S-A-T-I-S-F-A-C-T-O-R-Y.

That's not how the word was spelled on Hillsborough County elementary school report cards, and some of those report cards will be issued on Monday instead of Friday, as scheduled.

District spokesman Stephen Hegarty attributed the misspelling to simple human error that was caught before the official release day.

But the mistake did make for some last-minute scrambling that involved labels, emails and apologetic robocalls.

The error happened as the district created a computer template for the schools to use when printing out the reports.

It was caught on Thursday and fixed at 3:15 p.m. that afternoon, according to an email from assistant superintendent Wynne Tye.

Some schools had not yet printed out the report cards.

Those that had were given the option of reprinting them or — to save paper — covering the misspellings with two labels that were formatted by the district.

An urgent email went out to principals.

"In an effort to ensure all schools have adequate time to print the labels and correct the report cards, we are moving the elementary report card distribution date," Tye wrote.

But then the district heard back from the principals. Some said they could correct the report cards by dismissal time on Friday, no problem. Others had already handed them out.

A second email went out, giving schools the option of giving out the report cards Friday or Monday.

They were also given a script to use for ParentLink calls. "We know that you're looking forward to seeing how your child is doing in school," the message says.

In her email to parents, Roosevelt Elementary School assistant principal Christie Ray added, "Have a restful weekend."

Gwen Gillen, who has children in the first and third grades at Roosevelt, said she was glad the school waited to correct the mistake.

"Mistakes happen, but I'm glad that they fixed it," she said. "I can wait until Monday."

Staff writer Susan Thurston contributed to this report. Marlene Sokol can be reached at (813) 226-3356 or sokol@tampabay.com.

Misspelled word delays report cards for some Hillsborough students 11/01/13 [Last modified: Friday, November 1, 2013 11:31pm]
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