Sunday, May 27, 2018
News Roundup

Fixing a problem with Word

I am using a desktop computer with Windows XP. I have always been able to go on the Internet, copy an image and paste it into a Microsoft Word document until recently. I did recently do a clean disk operation but thought that I avoided deleting anything of importance, however I am suspicious now that I may have inadvertently gotten rid of whatever it is that I need to do the copy/paste function. Now, when I try to do this, I get the message that "There is insufficient memory or disk space. Close extra windows and save your work." What can I do to solve this problem?

The most common fix to this known issue is to clean out your Internet file cache (Tools, Internet options, General tab, Delete). You didn't say which version of Internet Explorer you run, but the menu path for this should be the same. If you see a setting to delete "offline content," check it before clicking the delete button. If you still have the issue, make sure it is a Microsoft Word issue and not something more serious. Do this by pasting into Notepad instead of Word. If that works (it should), verify that you have the latest Microsoft Office updates for your version of Office by running Windows Update. Check to see if any Office updates are listed as available. If everything checks out, try reinstalling Microsoft Office. One of the options for you to choose will be ''Repairing Microsoft Office." Try this first. All your Office documents are preserved in any kind of Microsoft Office update.

Windows 8.1 tip: One of the biggest complaints about the Windows 8 interface is the jarring difference between the traditional desktop interface and the Start screen tile menu interface. With the Windows 8.1 update you can make that transition a little more seamless: From the Start screen tile interface, hold down the Windows key and press the C key. This will bring up the Charms menu on the right. Click Settings, then Personalize. You'll see at the top the various Start screen backgrounds. Click the box that has your desktop background to set it as your Start screen background as well. Now try it out by clicking the Windows key to toggle back and forth between interfaces. It almost looks like one operating system again.

I am running a Windows 7 Pro 64 Dell PC with the 2007 version of Office. Some months ago, with no warning, I lost the ability in Windows Explorer to create new folders. Although the menu item remains, nothing happens when I tell the program to setup a new folder. Is there a fix available for this problem?

This sounds like a registry corruption issue, and I've read about this particular issue happening after a certain program application installs. If you have a System Restore point from when before this behavior started, restore back to that point. Otherwise, go to windowsforum.com/threads/cant-create-new-folder.90398 and read the solution there. It involves downloading a ZIP file and installing it into the registry (unzip then double-click the file). I've checked it out and it is legitimate and safe and the only other solution would be to do an in-place reinstall of Windows 7. Of course, create a System Restore point before doing any of this.

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