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Computer problems cause long lines for driver's license, car registration renewals

TAMPA — Plenty of people turned out Friday to renew their driver's licenses and vehicle registrations before the fee hikes take effect Tuesday.

But the state's computer system decided not to cooperate, leaving hundreds of people stranded in long lines, Hillsborough County Tax Collector Doug Belden said.

The Department of Highway Safety and Motor Vehicles computers crashed around 11:30 a.m. and were down for about an hour, Belden said. The system was sluggish all day and there were intermittent crashes Friday afternoon.

State officials blamed the problems on the system's age and the volume of transactions, according to Belden.

Local tax collectors process the license and vehicle transactions for the state.

On Tuesday, the license renewal fee increases 140 percent to $54.25. The cost of vehicle registrations will increase between 54 and 66 percent.

Belden suggests using the North Tampa office at 9309 N. Florida Ave.

Wait times for each tax collector's site can be found on the agency's Web site, www.hillstax.org.

Computer problems cause long lines for driver's license, car registration renewals 08/28/09 [Last modified: Friday, August 28, 2009 9:12pm]
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