Make us your home page
Instagram

Today’s top headlines delivered to you daily.

(View our Privacy Policy)

New Treasure Island app makes it easier for residents to report problems

TREASURE ISLAND — City residents now can report problems such as potholes, abandoned vehicles and malfunctioning traffic lights with a few strokes on their keyboards or smartphones.

SeeClickFix is a software program that allows residents to report and track nonemergency issues via the Internet.

"It's the same platform and the same company that St. Petersburg is using," city information officer Jeff Jensen said. "In fact, we took a tour and looked at their system before we installed the software."

On the home page of the city's website, a Treasure Island portal widget has been installed. The portal guides residents through the process of reporting issues in their neighborhoods and then uses email addresses to report on progress being made.

"It adds more flexibility to the city's website," Jensen said. "It promotes better communication."

Residents can also download a mobile app. And if residents sign up on the program, they will receive news about issues being reported in their neighborhoods.

Residents have already begun posting complaints and photos, from overgrown median beds to neighborhood flooding. If a problem is reported outside the city's jurisdiction such as mosquito control, the complaint is automatically forwarded to the responsible agency.

When an issue is addressed, the complainant receives a notice acknowledging the concern, giving a status report and identifying whether the complaint has been resolved.

"In the future, we may add more links or buttons so that people will be able to get a police or a building report," Jensen said.

More subcategories may be added later depending on how the software program is being used, he said.

The system, which costs $6,000 annually, drew praise from City Commissioner Tim Ramsberger. "We can grow this to meet our needs," he said. "It has a lot of potential for us."

New Treasure Island app makes it easier for residents to report problems 08/12/15 [Last modified: Wednesday, August 12, 2015 4:15pm]
Photo reprints | Article reprints

© 2017 Tampa Bay Times

    

Join the discussion: Click to view comments, add yours

Loading...
  1. PolitiFact Florida: Claim that 5.7 million noncitizens voted is wrong

    State Roundup

    President Donald Trump's unfounded allegations that millions voted illegally in 2016 is back in the news, with his supporters pointing to a new analysis that claims millions of undocumented immigrants voted in 2008.

    Instances of noncitizens voting have been reported, but evidence points to a small number among millions of votes cast.  
  2. For Fourth of July, an American feast inspired by founding father Alexander Hamilton

    Cooking

    Are there a million things you haven't done? Is one of them throwing a patriotic party inspired by one of the founding fathers?

    Caribbean Pork With Potato Salad makes for the perfect Fourth of July meal.
  3. 'Baby Driver' literally turns heist movie genre on its ear, set to slick soundtrack

    Movies

    Buckle up for Baby Driver, a movie so full throttle cool that you want to fist bump the screen. Style is the substance of Edgar Wright's inventive heist flick, a fresh, masterful synching of music and getaway mayhem, as if La La Land's traffic jam was moving, armed and dangerous.

    Baby (Ansel Elgort) is a getaway driver for heist arranger Doc (Kevin Spacey). Plagued by tinnitus, Baby tunes out his distracting “hum in the drum” by listening to music while he drives.
Sony Pictures
  4. Former mayor Rick Baker, left, is challenging incumbent Mayor Rick Kriseman, right, to become St. Petersburg mayor
  5. Life after HB7069 to be discussed at Pinellas school district workshop

    Blogs

    The Pinellas County school district is still trying to navigate life after the controversial passage of HB7069.