CONCORD, N.H. — Postal workers in cities big and small protested in front of Staples stores on Thursday, objecting to the U.S. Postal Service's pilot program to open counters in stores, staffed with retail employees.
Rallies were planned at 50 locations in 27 states. In Concord, N.H., more than 100 boisterous workers donned bright blue shirts and lined a busy commercial road near a Staples store.
"Union busting, we say no," they chanted, "the Staples deal has got to go."
In New York, about 100 workers marched from the main office to a Staples store about five blocks away, carrying signs and chanting while in Washington, D.C., more than 200 people gathered at a Staples, drumming on buckets and holding signs that read: "Stop Staples. The US Mail is Not for Sale."
Last year, Framingham, Mass.-based Staples Inc. began offering postal services under a pilot program that now includes some 80 stores. The American Postal Workers Union objects because it says well-paid union workers have been replaced by low-wage nonunion workers. A union spokesman said postal workers make $25 an hour on average, far more than retail clerks. The union also worries it will lead to post office closures.
Staples customer Jon Lenzner in Washington agreed security was a concern.
"While the majority of postal workers are honest, it enlarges the pool of people who can take private, personal information," said Lenzner, a prosecutor. "You have, in essence, doubled the pool of people who can steal your mail."
John Hegarty, president of the National Postal Mail Handlers Union, which represents about 45,000 mail handlers, said the outsourcing endangers the sanctity and security of the mail.
The dispute comes as the financially struggling Postal Service looks to cut costs and boost revenues. Postmaster General Patrick Donahoe has said the Staples program is a "direct response to the changing expectations of customers who demand greater convenience and a one-stop shopping experience." It's also an opportunity "to grow the business," the Postal Service said in a statement Thursday.