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Solutions: Activate Cineplayer to avoid annoying popup

By John Torro, Times Correspondent
In print: Wednesday, October 15, 2008

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I keep getting this message: "The Cineplayer decoders have not been activated. You must activate the product before use. Please run the player that included these decoders in order to activate the product." When the message comes up I just press OK to get rid of it. I have no idea what a Cineplayer decoder is. But the message keeps coming back, and when it does, my pictures stop appearing on the screen. If I wait too long to turn off the message, my computer goes down. It is very frustrating that I have to babysit a computer to keep it running.

Cineplayer is installed as part of Roxio Easy Media Creator. You just need to run it one time to activate the codecs (a codec is a program that makes movie files playable). Try this: Click Start, Programs, Roxio, Cineplayer, Start Cineplayer (or something close to that). This should fix your problem.

Web tip for Vista users: Check out this site for some very interesting but not widely known Vista features: www.windowsvistamagazine.com/US. Search for "19 tips."

Send questions to personaltech@sptimes.com or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.