Solutions

For computer how-tos, check out Google, YouTube

I run on Microsoft Windows XP Home Edition and have Outlook Express but do not know how to use it. I have inquired and was told they would connect me with a tech, but it would cost me money. I can't afford that so we mainly use AOL.com.

My question: Is there a book that would help someone who is not good with computers understand what all the signs means. (Computers for Dummies was no help). I only understand how to get in, send my messages, address envelopes and that is about it. I do some writing for our lodge to send to the newspapers. I have a dear friend that is great with computers, and he has explained so much to me, but I need it in writing because I just can't retain it. I have always been one that wants to do things correctly but at 87 it is a bit difficult. I hope you can help me.

Forget about Outlook Express, it's obsolete and it's beyond your comfort level. Don't worry about books. Instead, learn to search online for what you need to accomplish. Someone, somewhere has done what you need to do and many of them have taken the time and trouble to document it online. Use Google (google.com) and YouTube (youtube.com) and simply type into the search box what you're looking for.

For example, typing in "How do I attach photos using AOL mail" will return written and video instructions telling you what you need to do. You may have to sift through a couple of results until you find something that answers exactly what you need, but watching a video of someone doing exactly what it is you need to do is the best method of learning available. Take it from someone who has spent the better part of his career reading huge technical manuals, "A picture is worth a thousand words."

I am running Windows XP on a 5-year-old eMachine. The autofill function worked until a few months ago, now I have to type in my full email address, home address, etc. whenever I fill in forms online. How do I get it back? I can't find it anywhere.

It's possible the auto-complete settings in your browser were reset.

Try this: From Internet Explorer, click "Tools," "Internet Options," and then the "Content" tab. Under "AutoComplete," click the "Settings" button. Check all the appropriate check boxes. I think they are all set to "checked" by default, except for "Feeds."

Send questions to personaltech@tampabay.com or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.

For computer how-tos, check out Google, YouTube 05/20/12 [Last modified: Sunday, May 20, 2012 6:33pm]

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