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Solutions: All the fixes you need are available free

For the past few months Microsoft .NET Framework vi.i.4322 update has been preventing my PC from entering into standby mode. I found a program called Wisefixer on the Internet. It was supposed to be free. I downloaded it and when I hit repair, it wanted $50 or $60 to continue. It also said my computer would be damaged if I didn't do something. Is this legit? How can I fix it?

It's just another one of those "Make my computer faster" type products that takes your money. Don't run it or pay for it and uninstall it as quickly as possible. I recommend that you download Malware Antimalware from Let it install, run and scan. Follow its recommendations.

Your Standby problem is a result of that Microsoft .NET Framework patch and is a known issue. Since it's an old update, you may want to try to update with a version more current. This should also fix your problem: Right-click on the Taskbar and select Start Task Manager. Go to the Processes tab and find netfxupdate.exe. Click to select it and then press your Del key to confirm killing (stopping) it.

And please, don't ever download any of these type programs — even the ones you see on TV. Everything you need to run a safe and efficient PC already comes as part of Windows or is freely downloadable from its website, such as Microsoft Security Essentials.

My operating system is Windows XP Professional. I use Outlook Express, but my ISP has Yahoo mail. Since joining Facebook, I get 600 emails a day. I tried the block sender list but that does not work. I would appreciate any help.

You should be able to go into Outlook Express, Tools, Options, Accounts and delete the Yahoo account. If you're getting 600 spams a day, then it is not worth keeping any longer. You may want to start over with another email account and/or carrier (Hotmail, Gmail, etc.) and make sure you don't post it to any place that doesn't have strict privacy policies. Create a strong password for the new account and then check the email options for the various junk mail safeguards.

I'm not sure if Outlook Express still supports SMTP (Web-based) e-mail accounts. I know that the replacement, Windows Live Mail, does. That can give you another layer of junk mail protection. You may want to look into migrating from Outlook Express to either a Web-based email client or Microsoft Live Mail.

I am running Windows XP and can't see the tool bar at the bottom and don't know how to get it back.

Maybe it is hidden or was inadvertently resized to be almost invisible. Press Ctrl+Esc. That will bring up the start menu and from there you can click Settings, Taskbar and Start Menu. Turn off the first two settings: Lock the Taskbar and Auto-Hide then click OK. You should now see your Taskbar. If it was resized, hover your mouse near the bottom of the screen and see if the mouse displays the Resize arrows. If so, press Enter while dragging the mouse up until you have it properly sized.

Send questions to or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.

Solutions: All the fixes you need are available free 11/13/11 [Last modified: Sunday, November 13, 2011 3:30am]
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