Make us your home page
Instagram

Today’s top headlines delivered to you daily.

(View our Privacy Policy)

Solutions: Can't load a Web page? Consider your Adobe Flash Player

I have Windows XP and AOL for a browser. I can access any Web site except Dancing With the Stars. I have tried Google, Yahoo and Internet Explorer. Still no luck. I have talked with AOL tech folks and they claim they can't get Dancing With the Stars, either — they say the site is down. I find this hard to believe. The site comes up and the hourglass just continues to run and the computer freezes up. Got any ideas?

It sounds like you're having a problem with your Adobe Flash Player, which is required to access that site. Go to www.adobe.com/support/flashplayer/downloads.html and follow the instructions for downloading and installing the latest version of Adobe Flash Player 10.

I have a Dell Dimension 8400 running Windows XP with an Intel Pentium 4 chip. When I am performing such tasks as a virus scan with McAfee, burning music CDs or DVDs, or when I get spyware software updates with PC Tools Spyware Doctor, my fan accelerates to a very high level. It will occasionally return to its previous speed, which normally is unnoticeable, but most times requires a restart to suppress speed back to normal.

This could be a number of problems, such as a defective system board or CPU heat sink. Either way, you are correct in assuming that this is not normal. Your best bet is to call Dell and have it verify (and hopefully replace) the defective part(s).

I recently had to replace my hard drive and reload Windows XP Pro from a disk with Service Pack 2. I then downloaded Service Pack 3. Everything works fine, except that when scrolling online or in 2004 Office programs and Quicken, the screen moves slowly in waves and skips and jerks. This occurs whether using my wireless mouse or the keyboard. I have tried every control panel approach I could think of … or understand. No positive results. I suspect a corrupted file. I get an indication that my Dell monitor is flagged and needs a new driver. I downloaded the latest, but that did not change anything and otherwise the monitor works very well!

This certainly sounds like video/graphics adaptor drivers (not to be confused with monitor drivers). I would check to make sure you have the latest version installed. If you do, try uninstalling completely and installing an older version first, then upgrading to the latest version.

Send questions to personaltech@sptimes.com or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.

Solutions: Can't load a Web page? Consider your Adobe Flash Player 04/06/09 [Last modified: Wednesday, April 22, 2009 11:01am]
Photo reprints | Article reprints

© 2017 Tampa Bay Times

    

Join the discussion: Click to view comments, add yours

Loading...
  1. Bucs' Doug Martin relying on strength from drug rehab to power his return

    Bucs

    TAMPA — He would not talk about the drug he abused. He would not identify the rehab facility he entered in January or how long he was there.

    Tampa Bay Buccaneers running back Doug Martin participates in an "open OTA practice" at One Buc Place, the team's training facility, in Tampa, Fla., on Tuesday, May 23, 2017.
  2. NCAA: Former USF basketball assistant gave improper benefits

    Colleges

    TAMPA — Former USF men's basketball assistant coach Oliver Antigua provided impermissible benefits, including lodging at his home, for two prospective student-athletes while they received on-campus tutoring, according to findings reported to the school by the NCAA.

  3. Assault charge may not sway voters in Montana election (w/video)

    Nation

    BOZEMAN, Mont. — Republican multimillionaire Greg Gianforte won Montana's only U.S. House seat on Thursday despite being charged a day earlier with assault after witnesses said he grabbed a reporter by the neck and threw him to the ground.

    People fill out ballots for the special election to fill Montana's only U.S. House seat at the Montana Pavilion at MetraPark on Thursday in Billings, Mont. [Associated Press]
  4. Quiet college dropout turned bomber: Who was Salman Abedi?

    World

    LONDON — He was quiet and withdrawn, a college dropout who liked soccer — and, some say, showed alarming signs of being radicalized years before he walked into a pop concert at Britain's Manchester Arena and detonated a powerful bomb, killing himself and 22 others.

    Salman Abedi was identified by British authorities as the man behind Monday’s attack.
  5. Soldiers launch attacks in besieged Philippine city

    World

    MARAWI, Philippines — Backed by tanks and rocket-firing helicopters, Philippine troops launched "precision attacks" Thursday to clear extremists linked to the Islamic State group from a city that has been under siege since a raid that failed to capture one of Asia's most-wanted militants.

    Soldiers fire at enemy positions Thursday while trying to clear the city of Marawi, Philippines, of armed militants.