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Solutions: Change setting to prevent e-mail attachment corruption

When sending or forwarding e-mail attachments, Windows Live Mail sends out multiple e-mails from my one original. The e-mail will not open properly, and when it does go through, the text portion looks like a foreign language. Everything is fine when not sending attachments. How can I stop this and get it to work right?

Try this: From within Windows Live Mail, click the icon that looks like a sheet of paper with a down arrow in the top left corner (it will be just to the left of the Home menu bar), click Options, Email Accounts. Select your mail account and click Properties. Click the Advanced tab. Under the Sending section, make sure the option "Break apart messages larger than" is unchecked. This is the default, but I've read that this sometimes gets turned on in error when updating from older versions of Windows Mail.

A friend told me Security Essentials was effective only on Microsoft programs but totally ignored all other programs. To have protection I needed to have Spyware and Malware programs also. Is this correct? Or is he not the expert he thinks he is?

I'll reserve judgment on your friend's expertise, but he is incorrect. In fact, that is one of the strangest things I've heard.

I have a Dell Dimension 8400 running Windows XP, SP3, with 2.56 GB RAM. All is fine except I cannot install Windows Media Player 11. The download is smooth and the install is okay until the end, when it stops with the message "Windows Media Player is not installed properly and must be reinstalled. Do you want to install the Player from the Microsoft Web site?"

I click yes and it downloads again, and again the install fails with the same message. What's wrong?

This is a known issue with some Windows Media Player installs. The version of wmp.dll in the registry is out of synch with what is installed. Try this: Click Start, All Programs, Accessories. Right-click Command Prompt and select Run as Administrator. When you're at the Command Prompt, type the following (without the quotes) and press Enter: "UNREGMP2.EXE /UPDATEWMPVERSION." Make sure you leave a space after UNREGMP2.EXE and before the "/."

Is there a way to turn off the annoying information "balloons" or windows (I don't know what to call them) that pop up when I put my cursor on everything? When I am trying to find a file, these bits of information block the files. I find them very annoying and they pop up constantly.

Then let's get rid of them. From within any Windows File Explorer window, click Tools, Folder Options and click the View tab. Scroll down to find and then uncheck the "Show pop up description for folder and desktop items."

Send questions to personaltech@sptimes.com or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.

Solutions: Change setting to prevent e-mail attachment corruption 10/09/11 [Last modified: Sunday, October 9, 2011 7:00pm]

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