Make us your home page
Instagram

Today’s top headlines delivered to you daily.

(View our Privacy Policy)

Solutions

Solutions: Conflicting drivers are likely problem

I had both my disc drives not work all of a sudden. I have a Dell desktop with Windows XP. When I try to read any type of data or music disc, I get a message: "Windows cannot read from this disk. The disk might be corrupted, or it could be using a format that is not compatible with Windows." I know the discs are not damaged because I can read them in my laptop.

This sounds like a driver issue, but I'm not sure if the Dell versions clobbered the working Windows drivers, or the other way around. Using Device Manager, expand and check the install dates on your various IDE/ATA/SATA, CD/DVD and USB drivers. See if anything coincides with when your drives started to malfunction. If you are able to read the drives after booting in safe mode, this would also point to drivers being the issue. If that is the case, use Control Panel/System Restore to restore the system files/drivers to a time before the disc issues appeared.

I removed McAfee and used the downloaded cleanup for McAfee. Microsoft Security Essentials was successfully downloaded into Vista, but I cannot turn on Windows Defender. I get an error message 0x800705b4. Is it necessary to have defender on? If so, how do I bypass the error message?

The stand-alone version of Windows Defender is incorporated into the Microsoft Security Essentials package. Why they don't automatically remove it upon installation, I don't know. Just go to Control Panel, Add/Remove programs and remove it.

Send questions to personaltech@sptimes.com or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.

Solutions: Conflicting drivers are likely problem 01/23/11 [Last modified: Sunday, January 23, 2011 3:30am]
Photo reprints | Article reprints

© 2017 Tampa Bay Times

    

Join the discussion: Click to view comments, add yours

Loading...
  1. Pitching on no rest backfires for Erasmo Ramirez, Rays

    The Heater

    ARLINGTON, Texas — After battling through a 61/2-hour affair Sunday in Minnesota that was the second-longest game in franchise history, Rays officials were quick to decide that even though Erasmo Ramirez had just worked the 15th and final inning, they would stick with him to start Monday's game in Texas.

    Erasmo Ramirez, starting a day after closing a 15-inning marathon, struggles against the Rangers, comes out after throwing 43 pitches in 21/3 innings.
  2. Britain investigating missed signals over Manchester bomber

    World

    LONDON — Britain's domestic intelligence agency, MI5, is investigating its response to warnings from the public about the threat posed by Salman Abedi, the suicide bomber who killed 22 people and wounded dozens more in an attack at a crowded Ariana Grande concert in Manchester, England, last week.

    People gather Monday at St. Ann’s Square in Manchester, England, to view tributes to victims of the suicide bombing that killed 22 on May 22 as a concert by Ariana Grande was concluding.
  3. Trump condemns killing of pair who tried to stop racist rant

    Nation

    The mayor of Portland, Ore., on Monday urged U.S. officials and organizers to cancel a "Trump Free Speech Rally" and other similar events, saying they are inappropriate and could be dangerous after two men were stabbed to death on a train as they tried to help a pair of young women targeted by an anti-Muslim tirade.

    Coco Douglas, 8, leaves a handmade sign and rocks she painted at a memorial in Portland, Ore., on Saturday for two bystanders who were stabbed to death Friday while trying to stop a man who was yelling anti-Muslim slurs and acting aggressively toward two young women. From left are Coco's brother, Desmond Douglas; her father, Christopher Douglas; and her stepmother, Angel Sauls. [Associated Press]
  4. What major sporting event could Tampa Bay land next?

    Lightning Strikes

    We are on quite a roll as a community. First, we had a Super Bowl drop from the storm clouds into our lap. It just reaffirms the fact that Tampa Bay is great at lap. And Monday it became official: Next year's NHL All-Star Game will be held at Amalie Arena. The best in the world will be here to shoot and score. And …

    MVP Wayne Gretzky is congratulated at the 1999 NHL All-Star game, the last time the event was in Tampa Bay. [DIRK SHADD   |   Times file]
  5. How the 2018 NHL All-Star Game reflects Jeff Vinik's vision for Tampa

    Lightning Strikes

    TAMPA — There were several reasons the NHL announced Monday that Tampa will host the 2018 All-Star Game on Jan. 28.

    This was the  logo for the 1999 NHL All-Star game played Sunday, Jan 24, 1999 at the Ice Palace in Tampa Bay. (AP Photo)