Thursday, December 14, 2017
News Roundup

Solutions: Do manual check for RipIt4Me updates

I use RipIt4Me version 1.7.1.0 and every time I use it I get an error message saying, "Couldn't check for update. Your firewall might be blocking RipIt4Me." I have checked Windows Firewall with Advanced Security, both the Inbound Rules and Outbound Rules, and don't see the program listed there either. Should I manually check for a new update on the Web every time I go to run this program?

Short answer, yes. There's no need for that program to communicate back for anything other than checking for updates. Why give it access when you can do it yourself? You can see the programs/apps that are allowed through the firewall by going to Control Panel\System and Security\Windows Firewall\Allowed apps. It's not a bad idea to occasionally browse and familiarize yourself with the allowed programs and investigate further anything that looks like it shouldn't be there. In the case where you need to manually make a new entry, click Change Settings and then the "Allow another Program" button. You can just uncheck both boxes to disable firewall privileges for a program, or select it and click Remove once you are sure it is not required.

On my computer, MalwareBytes AntiMalware automatically searches for updates. I then go ahead and scan the PC. Is this okay or should I start from a fresh download each time? Can it get corrupted by being already on my hard drive?

Yes, always let it search for updates. There are new viruses/malware created each day and the update will keep the definitions file current. If somehow your PC gets infected, the virus could corrupt or change any program on your system including AntiMalware and your antivirus. In that case, the Windows Defender Offline would be your next step. Read more at http://windows.microsoft.com/en-US/windows/what-is-windows-defender-offline.

I use WINDOWS XP as my operating system. Every time I launch any program I have been getting the following error message: "The application or DLL c:\docume~1\alluse~1\applic~1\bitguard\261673~1.238\{c16c1~1\bitguard.dll is not a valid Windows image. Please check this against your installation diskette." I have tried without success to use REVO Uninstaller to remove this application (BITGUARD).

Bitguard is known to be a possible malware/virus hijacker. It is sometimes an add-on package to various free program downloads, often listed at the bottom of those long End User License Agreements. If you're unable to find and uninstall in the Control Panel/Programs, download and run the free version of Malwarebytes AntiMalware from https://www.malwarebytes.org. If the full system scan does not correct the issue, you should proceed to use the Windows Offline Defender (see previous question for URL).

Send questions to [email protected] or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.

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