Make us your home page
Instagram

Today’s top headlines delivered to you daily.

(View our Privacy Policy)

Solutions: E-mail password is your first defense against rogue messages

I am running Windows XP. E-mail from my AOL account is being sent to everyone in my address book. Problem is the e-mail is not from me. This the third time in a month that it has happened. How do I stop this?

This could happen a number of ways. The simplest thing to do first is to change your AOL password. Use a mix of upper and lower case and include numbers and perhaps a special character.

I have been using software called PowerProducer 2 Gold for several years to create slideshows from my family reunion jpegs. Recently, I cannot get the program to work. I have attempted using it on a desktop PC running XP and on a laptop running Windows 7. I get the error message as follows: "PowerProducer 2 Gold has failed to complete the task(s)." I am then given three options: try again, save the project and exit PowerProducer 2 Gold or Quit PowerProducer 2 Gold. I have uninstalled and reinstalled the program but continue to get the same error message. I have done no changes to my computers since the last successful attempt.

Ah, but the immutable laws of binary computing tell us something has changed. Of this we can be sure. Perhaps a shared library has been changed due to a Windows update or may have even experienced some corruption due to hard drive integrity issues. Here's what I would do in this order: Find the PowerProducer Gold executable file (.exe) in Windows File Explorer. Right-click and select Properties. Click the Compatibility tab. Click to check the 'Run this program in compatibility mode for:' option and try it with the various Windows version settings as well as the 'Run as Administrator' options. Next, I would uninstall and delete any files left in the PowerProducer folder, then reinstall. Finally, try going back to a System Restore point where you know the program was working. (Click Start, right-click Computer, then Properties. Click the Advanced system settings link and then the System Protection tab and then the System Restore button.)

I tried to run the SFC function on my Acer Extensa laptop running Windows Vista. I received this message back: "You must be an administrator running a console session in order to use the SFC utility."

I am the administrator. What does it want? Also, when I do a "save as" it always defaults to the Documents folder. How can I change the default?

It wants you to click Start, Programs, Accessories, then right-click Command Prompt and choose "Run as Administrator." Regarding the "Save as" question, I'll assume you're referring to any Microsoft Office program. Click Tools, Options, then File Locations. Select the Documents item and click Modify. Depending upon which version of Microsoft Office you're running, the navigation to the menu/ribbon items for Tools, Options may differ.

Send questions to personaltech@sptimes.com or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.

Solutions: E-mail password is your first defense against rogue messages 09/11/11 [Last modified: Sunday, September 11, 2011 4:30am]
Photo reprints | Article reprints

© 2017 Tampa Bay Times

    

Join the discussion: Click to view comments, add yours

Loading...
  1. Jones: Bucs need success to get national respect

    Bucs

    Tampa Bay Times columnist Tom Jones offers up his Two Cents on the world of sports.

    No respect

    Tampa Bay Buccaneers head coach Dirk Koetter walks the field during the second day of mandatory minicamp at One Buccaneer Place in Tampa, Fla., on Wednesday, June 14, 2017. LOREN ELLIOTT   |   Times
  2. Hopes fade after landslide destroys Chinese village (w/video)

    World

    Crews searching through the night in the rubble left by a landslide that buried a mountain village under tons of soil and rocks in southwestern China found 15 bodies, but more than 110 more people remained missing.

    Vehicles and people line a road leading to the site of a landslide in Xinmo village in Mao County on Saturday in southwestern China’s Sichuan Province. More than 100 people remained missing after the village was buried under tons of rocks and soil.
  3. Rookie Jake Faria dissatisfied with performance in Rays' loss to Orioles

    The Heater

    ST. PETERSBURG — The rookie pitcher walked to his locker Saturday after tossing the fourth quality start in as many tries to begin his career. He held the potent Orioles bats to three runs and for six innings gave his team a chance to win.

    Orioles third baseman Manny Machado tags out the Rays’ Mallex Smith at third after a rundown in the first inning.
  4. Thousands converge in two St. Pete locations celebrating LGBT rights

    Human Interest

    ST. PETERSBURG — Tom Rockhill didn't know what to expect Saturday, but by noon people were knocking on the door of his bar Right Around the Corner in Grand Central.

    (From left to right) Emma Chalut 18, gets a rainbow sticker on her cheek from her sister Ellie, 15 both of Jacksonville before the annual St. Pete Pride parade in downtown St. Petersburg on Saturday. This year the route was changed from the Grand Central and Kenwood area to Bayshore Drive.
[EVE EDELHEIT   |   Times]
  5. Retired Florida Supreme Court Justice Parker Lee McDonald dies

    TALLAHASSEE — A former Florida Supreme Court justice, who wrote a decision that prevented lawyers from excluding jurors because of their race, has died.

    Former Florida Supreme Court Justice Parker Lee McDonald died Saturday, the court said in a statement. He was 93.