Make us your home page

Today’s top headlines delivered to you daily.

(View our Privacy Policy)

Solutions: E-mail password is your first defense against rogue messages

I am running Windows XP. E-mail from my AOL account is being sent to everyone in my address book. Problem is the e-mail is not from me. This the third time in a month that it has happened. How do I stop this?

This could happen a number of ways. The simplest thing to do first is to change your AOL password. Use a mix of upper and lower case and include numbers and perhaps a special character.

I have been using software called PowerProducer 2 Gold for several years to create slideshows from my family reunion jpegs. Recently, I cannot get the program to work. I have attempted using it on a desktop PC running XP and on a laptop running Windows 7. I get the error message as follows: "PowerProducer 2 Gold has failed to complete the task(s)." I am then given three options: try again, save the project and exit PowerProducer 2 Gold or Quit PowerProducer 2 Gold. I have uninstalled and reinstalled the program but continue to get the same error message. I have done no changes to my computers since the last successful attempt.

Ah, but the immutable laws of binary computing tell us something has changed. Of this we can be sure. Perhaps a shared library has been changed due to a Windows update or may have even experienced some corruption due to hard drive integrity issues. Here's what I would do in this order: Find the PowerProducer Gold executable file (.exe) in Windows File Explorer. Right-click and select Properties. Click the Compatibility tab. Click to check the 'Run this program in compatibility mode for:' option and try it with the various Windows version settings as well as the 'Run as Administrator' options. Next, I would uninstall and delete any files left in the PowerProducer folder, then reinstall. Finally, try going back to a System Restore point where you know the program was working. (Click Start, right-click Computer, then Properties. Click the Advanced system settings link and then the System Protection tab and then the System Restore button.)

I tried to run the SFC function on my Acer Extensa laptop running Windows Vista. I received this message back: "You must be an administrator running a console session in order to use the SFC utility."

I am the administrator. What does it want? Also, when I do a "save as" it always defaults to the Documents folder. How can I change the default?

It wants you to click Start, Programs, Accessories, then right-click Command Prompt and choose "Run as Administrator." Regarding the "Save as" question, I'll assume you're referring to any Microsoft Office program. Click Tools, Options, then File Locations. Select the Documents item and click Modify. Depending upon which version of Microsoft Office you're running, the navigation to the menu/ribbon items for Tools, Options may differ.

Send questions to or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.

Solutions: E-mail password is your first defense against rogue messages 09/11/11 [Last modified: Sunday, September 11, 2011 4:30am]
Photo reprints | Article reprints

© 2017 Tampa Bay Times


Join the discussion: Click to view comments, add yours

  1. Shakeup on Adam Putnam campaign


    In a sign of unsteadiness for what  had  looked like a strong-out-of-the-gate Adam Putnam campaign, the Republican frontrunner suddenly fired his campaign manager and political director. Hard-charging Campaign manager Kristin Davis and political director Jared Small were two of the three outsiders to join …

    Putnam campaigning in Destin the other day as part of his 22-city bus tour
  2. Rays let early lead get away again in loss to Angels (w/video)

    The Heater

    ST. PETERSBURG — As pleased as the Rays were to win consecutive series against the contending Red Sox, Indians and Yankees and to get briefly back over .500, there was a lot of talk in the clubhouse before Monday's game against the Angels that it was time to do better.

    Tampa Bay Rays third base coach Charlie Montoyo (25) high fives designated hitter Corey Dickerson (10) as he rounds third on his lead off home run in the first inning of the game between the Tampa Bay Rays and the Los Angeles Angels at Tropicana Field in St. Petersburg, Fla. on Monday, May 22, 2017.
  3. Tampa man arrested for killing man in his USF-area home


    TAMPA — A Tampa man was arrested Monday in the death of man found killed at a home in the University of South Florida area last week, according to the Hillsborough County Sheriff's Office.

    Kadeem Dareem Archibald, 26, was arrested Monday on a  second degree murder charge in the University Area killing of Khando Kerr. [Hillsborough County Sheriff's Office]
  4. Report: Trump asked intel chiefs to push back against FBI collusion probe after Comey revealed its existence


    President Donald Trump asked two of the nation's top intelligence officials in March to help him push back against an FBI investigation into possible coordination between his campaign and the Russian government, the Washington Post reports, citing current and former officials.

    From  left, CIA Director Mike Pompeo; Director of National Intelligence Dan Coats; and National Security Agency Director Adm. Michael Rogers take their seats on Capitol Hill on May 11 before  testifying before the Senate Intelligence Committee hearing on major threats facing the U.S. [Associated Press]
  5. For Gov. Rick Scott, 'fighting' could mean vetoing entire state budget

    State Roundup

    Every day, Gov. Rick Scott is getting a lot of advice.

    The last time a Florida governor vetoed the education portion of the state budget was in 1983. Gov. Bob Graham blasted fellow Democrats for their “willing acceptance of mediocrity.”