Solutions: Error message is stray coding from toolbar add-on MyWebSearch

I recently downloaded Road Runner's free program, CA Internet Security Suite 2010. Now each time I boot up the computer I get the following message: "RUNDLL error loading: C\progra~1\mywebs~1\bar\1.bin\m3 plugin.dll."

What does this mean? Also, since I downloaded the CA program my Microsoft Outlook seems to have more problems than usual. I can't send group messages, just those to one or two people. Otherwise, the program hangs up.

That DLL is a component of the toolbar add-on MyWebSearch. Some consider it spyware. At the very least, it slows down your computer, and I do not recommend using it (or almost any other toolbar add-on). Your antivirus probably removed most of it and that is why you are getting the error message — so all it is at this point is an annoyance.

Rather than manually edit the registry to remove it, download and run the free version of Malwarebytes AntiMalware program at www. malwarebytes.org. Run the full scan and allow it to remove the problems that it finds. As far as your misbehaving Outlook, my recommendation is to use Microsoft Security Essentials as your antivirus. Of course, this would mean uninstalling your current antivirus, but the upside is Security Essentials integrates better with your operating system and produces very little overhead on your system. It's free and as good or better than anything else out there for the home PC market. You can find it at www.microsoft.com/security_essentials.

I am continually getting an e-mail, some addressed to me, some not, containing a virus. I use Earthlink and it catches them, but I am concerned someone else might see one and open it if I were not here. Earthlink said send them to spam but that doesn't stop them from coming, and they are almost daily now. How can I stop these?

You didn't specify which e-mail program you're using, so I'll assume that it is Earthlink Web Mail. There should be an "Edit Filter" link on the Mailbox menu. Here you should be able to set up customized filtering rules such as moving any received e-mail from the offending address or domain (the part after the "@") directly to your Junk or Delete folder. Most e-mail client programs have similar features and when set up properly can be very effective in filtering out unwanted spam.

Send questions to personaltech@sptimes.com or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.

Solutions: Error message is stray coding from toolbar add-on MyWebSearch 08/22/10 [Last modified: Sunday, August 22, 2010 6:24pm]

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