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Solutions: Free anti-malware, Combofix available

My PC is using XP Pro with MS Essentials as an anti-virus. I have tried to download ComboFix and Anti-Malware to no avail. Every time I get to where it downloads, it asks for money. Would you please send me or publish the Web addresses of these free tools.

Many of these free tools are authored by companies that also sell versions with other features (they need to make money like the rest of us after all). All you need is the free versions. It can be tricky navigating around some of the links, but you can find the legit free versions of these two programs at:

Malwarebytes.org and bleep ingcomputer.com/combofix/how-to-use-combofix (scroll the page for the link at the bottom).

Use only the Malwarebytes program at first. If problems persist, move on to the ComboFix program. Go slowly and carefully.

I recently began experiencing difficulty connecting my Dell (Inspiron E 15050) laptop to my home wireless network (using Windows XP). When asking the system to diagnose the problem the response is: Wireless could not finish repairing the problem because the following action could not be completed: cleaning ARP cache.

ARP cache is a mapping of IP/hardware addresses. It's not something that you would normally be concerned with, except when it somehow gets corrupted for any number of reasons, one of which is a known bug where somehow the routing service gets enabled.

Here's what you need to do to turn it off and clear out your ARP cache: Click the start, settings, control panel, performance and maintenance, administrative tools, services. Scroll down to find and double-click routing and remote services. If the status is running, click the stop button. Make sure the startup setting is set to disabled. Click OK. Open a command prompt (start, run, type CMD and click OK). At the command prompt type: netsh interface ip delete arpcache. After a few seconds it should return with 'OK'. Give the diagnose/repair another try.

Send questions to Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731 or personaltech@sptimes.com. The are answered only in this column.

Solutions: Free anti-malware, Combofix available 06/20/10 [Last modified: Sunday, June 20, 2010 7:11pm]

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