Tuesday, February 20, 2018
News Roundup

Solutions: Getting audio jacks, SD reader to work

I have an Acer 5620z laptop running Windows Vista. In the front of the laptop are three audio jacks and a slot for a camera card. None of these are working. I have tried to activate them using Device Manager, but they do not show up. How can I activate these devices?

The audio headphone/microphone jacks are going to be controlled by your sound card and the SD reader would normally show under Disk drives within Device Manager. Even though your laptop is out of warranty, you should check to see if there is a BIOS update for your particular model on the Acer board support website. If there is, it will have the instructions on how to do the update (flash the BIOS). If that doesn't solve your problem, try this: There could be "ghost" devices (devices that were at one time installed/connected then removed) that don't show in Device Manager and they may be causing conflicts preventing these devices from showing. Open a command prompt (Start, Run, Cmd) and type: set devmgr_show_nonpresent_devices=1 and press Enter. This creates an environment variable.

You should just see another prompt. In the same command window, type: start devmgmt.msc and press Enter. This will start the Device Manager. Click View, Show hidden devices. If you see any devices that you know are no longer present, uninstall them.

If you can now see the missing sound/audio and SD disk devices, double-click these devices and then click the Driver tab, then Update Driver. If this does not solve the issue, repeat but this time choose uninstall. Then right-click the top of the Device Manager tree (your computer name) and select Scan for changes. This should reload the current drivers and perhaps fix the problem.

I have a question regarding a file called "ehthumbs.exe". When I try to make a backup CD of a digital photo file I get the following message: "The file ehthumbs has extra information attached to it that might be lost if you continue copying. The contents of the file will not be affected. Do you want to copy the file anyway?" Then after I have tried, I get a defective disc message. I have a Dell Dimension ES10 desktop and run Windows XP, SP3. I use McAfee Security System and they haven't mentioned it as a problem when they do their weekly scan. I also ran Malwarebytes Anti-Malware and they haven't mentioned it as a problem either. Is this file a virus? Should I get rid of it? I found a software program called RegUtility which claims to fix ehthumbs.exe errors.

I'm pretty sure "ehthumbs.exe" is a virus. The fact that those various antivirus scans are not finding it may indicate that the virus is already controlling those programs and is able to hide itself from them. You need to boot to a stand-alone image and run a scan without loading Windows. Microsoft Defender Offline allows you to do this by creating a bootable CD with the antivirus scanner built-in. Go to www.tinyurl.com/tbt11 to read more about this process and to make your CD.

Send questions to [email protected] or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.

Comments
Video released of suspect in sexual assault of Pasco woman, 71

Video released of suspect in sexual assault of Pasco woman, 71

NEW PORT RICHEY— Iris Ramos couldn’t sleep Monday night.Ramos, 70, lives four doors down from a house at 7437 Heather St., where Pasco County deputies reported a home invasion and rape of a 71-year-old woman Monday morning. Ramos had helped the woman...
Updated: 15 minutes ago
U.S. biathletes, who shoot guns to compete, speak out on gun control for America

U.S. biathletes, who shoot guns to compete, speak out on gun control for America

DAEGWALLYEONG, South Korea — For his profession, Lowell Bailey wears a .22 caliber rifle strapped to his back. It has taken him across the world and to four Olympic Games, most recently to the biathlon mixed relay Tuesday night at Alpensia Biathlon C...
Updated: 18 minutes ago
Investigators find insufficient evidence against former state fair executive director

Investigators find insufficient evidence against former state fair executive director

TAMPA — Charles Pesano may have used his position as executive director of the Florida State Fair to funnel business to his family’s company, get Tampa Bay Rays tickets and have a hot tub installed in his Valrico home, but there is no evidence he com...
Updated: 20 minutes ago
Age is a valued number for motocross rider Chad Reed

Age is a valued number for motocross rider Chad Reed

Chad Reed is set to break one of the most impressive records in motorsports, but it’s not the mark he wants most.The Dade City resident and native Australian has started 227 main events in the Monster Energy Supercross 450 cc series, tying former rid...
Updated: 28 minutes ago
Middleton High student arrested after making threats about shooting, officials say

Middleton High student arrested after making threats about shooting, officials say

TAMPA — A 15-year-old male Middleton High School student has been arrested after threatening to carry out a shooting at the school, according to the police and the school district.The student, who had been suspended, returned to the school yesterday ...
Updated: 1 hour ago
Special counsel files new charge in Russia probe

Special counsel files new charge in Russia probe

WASHINGTON — The special counsel investigating Russian interference in the 2016 election charged an attorney Tuesday with lying to federal investigators about his interactions with a former Trump campaign official. A charging document filed in federa...
Updated: 1 hour ago
Top 5 at noon: Mayors in Florida face fines of $5,000 if they enact stricter rules on gun control; Bucs release running back Doug Martin; and more

Top 5 at noon: Mayors in Florida face fines of $5,000 if they enact stricter rules on gun control; Bucs release running back Doug Martin; and more

Here are the latest headlines and updates on tampabay.com.MAYORS IN FLORIDA FACE FINES OF $5,000 IF THEY ENACT STRICTER RULES ON GUN CONTROLSouth Miami Mayor Philip Stoddard may be one of the most liberal mayors in Florida, so he would be a natural ...
Updated: 1 hour ago
Schools, Tampa police warn against ‘misleading’ school security reports

Schools, Tampa police warn against ‘misleading’ school security reports

TAMPA — During a news conference Tuesday morning, Hillsborough Schools Superintendent Jeff Eakins and Tampa Police Chief Brian Dugan warned against misleading investigators with reports about school security."Spread the word," the school said in a t...
Updated: 1 hour ago
Yes, we have some bananas: Port Tampa Bay welcomes first shipment in 21 years

Yes, we have some bananas: Port Tampa Bay welcomes first shipment in 21 years

TAMPA — More than two decades after the last bunch arrived on shore, bananas are back at Tampa’s port. More than 3,900 pallets of Chiquita bananas from Ecuador arrived last week at the new Port Logistics Refrigerated Services warehouse.It was the fir...
Updated: 2 hours ago
Parkland students going to Tallahassee to push for gun law changes

Parkland students going to Tallahassee to push for gun law changes

PARKLAND — A hundred Stoneman Douglas High School students are busing 400 miles to Florida’s capital Tuesday to urge lawmakers to act to prevent a repeat of the massacre that killed 17 students and faculty last week. The students plan to hold a rally...
Updated: 2 hours ago