Tuesday, January 16, 2018
News Roundup

Solutions: Getting rid of annoying pop up messages

I own an HP Pavilion a6040n desktop with Windows Vista. Every time I start my computer a popup appears Solution Center that says: "The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'Solution Center' disk and click ok. An installation package for the product solution center cannot be found try installation again using a valid copy of the installation package Solutioncenter.msi."

How do I delete this?

The message is coming from the HP Solution Center software. It sounds as if a previous install did not complete successfully. The easiest fix is just to go to Control Panel, Add/Remove programs. Look for "HP Solution Center" and double-click it to start the uninstall. This software comes with most HP printers and adds some extra functionality for some of the All-in-One models, but it's not necessary just for printing. You can reinstall it from the HP software CD or download the latest version for your printer model from their support website.

When I go on Google mail, I get a pop-up saying: "You are using a version of Internet Explorer which will soon be unsupported. Some features may not work correctly. Upgrade to a modern browser like Google Chrome".

I think I am running Internet Explorer 8 on my laptop which uses Windows XP. Is this just a push to get more people to switch to Chome?

Some people take their browser allegiance very seriously and will go to great lengths to have you change to their particular favorite. I believe in keeping things as simple and vanilla as possible, and on a Windows PC that means Internet Explorer. It is probable that some of the Yahoo services will eventually change and may behave differently on Internet Explorer 8. But this is true with any other browser as well. New programs and websites are written to the specs of the current browsers and are not always backwards compatible. Windows XP will only support up to Internet Explorer 8, so updating to the latest Internet Explorer is not an option for you. But I would wait until the things you need to do on your PC actually stop working before considering a change.

My four-year-old Lenovo ThinkPad has gotten very slow, presumably due to software bloat and other issues. I'm thinking of making one last try to keep it going by starting from scratch – wiping out the hard drive and re-installing the software. Is this a good idea? And if so, how do I return the laptop to its fresh-from-the-factory condition?

Software bloat will definitely slow you down, and if you don't feel like playing detective and going through everything that runs at startup to eliminate the unnecessary programs, a fresh install will make your PC run faster. But that comes with a downside as you need to backup all your personal data and make sure you can re-install all your necessary post-factory software. Most PC vendors ship a factory image on an additional partition that can be accessed by pressing a particular function key at boot time with options for various levels of restore. Check your documentation and/or Lenovo's website to see how this is done for your particular model. Keep in mind that computers can also lose processing speed when they run hot. Always make sure your fan is working properly and the vent is free from dust.

Send questions to [email protected]tampabay.com or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.

Comments
Navy files criminal charges in connection with deadly ship collisions, including negligent homicide

Navy files criminal charges in connection with deadly ship collisions, including negligent homicide

Washington PostFive Navy officers involved in ship collisions that killed a combined 17 sailors last year will face a variety of criminal charges, including negligent homicide, the service announced Tuesday night.The individuals include Cmdr. Bryce B...
Updated: 1 hour ago

High school scoreboard for Jan. 16

Tuesdayís scoreboardGirls soccerLennard 8, Blake 0Osceola 1, Clearwater Central Cath. 0Boys soccerIndian Rocks Chr. 4, Bishop McLaughlin 0
Updated: 2 hours ago
Career Q&A: What to do when your boss is stealing

Career Q&A: What to do when your boss is stealing

Q: I strongly suspect that my boss is stealing from our employer. As the property manager for this apartment complex, she handles all payments, deposits and other financial matters.A few weeks ago, I accidentally discovered some suspicious discrepanc...
Updated: 3 hours ago

St. Pete officer suspended for month after pushing concert guard

ST. PETERSBURG ó A police officer was suspended for a month after he pushed a security guard at a summer concert in Tampa, according to St. Petersburg police.It could have been worse: Chief Tony Holloway determined Officer Curtis Wright could have be...
Updated: 4 hours ago
Women speak out on abuse by Nassar; Nationís first Sikh attorney general confirmed; more in U.S. news

Women speak out on abuse by Nassar; Nationís first Sikh attorney general confirmed; more in U.S. news

Updated: 5 hours ago
In major shift, House bill would turn three USF universities into one

In major shift, House bill would turn three USF universities into one

Separate accreditation has long been a point of pride and a stamp of independence for the St. Petersburg and Sarasota-Manatee branches of the University of South Florida.Graduates of those schools frame diplomas bearing the name of their own universi...
Updated: 5 hours ago
Video captures basketball game between kids, St. Petersburg officers

Video captures basketball game between kids, St. Petersburg officers

ST. PETERSBURG ó Teamwork wins games, they say. And basketball can bridge gaps.Thatís what makes the Facebook video of three St. Petersburg police officers playing a game of pickup in the street against three kids so compelling. The officers, who wer...
Updated: 5 hours ago
Top Hillsborough teaching honor goes to a Lewis Elementary educator

Top Hillsborough teaching honor goes to a Lewis Elementary educator

TAMPA ó The Hillsborough County Teacher of the Year is a self-described "busy, busy bee" who never tires of exploring new ways to help students learn, even if she has to be creative.At 56, Bonnie Bresnyan also is a mentor for the next generation of s...
Updated: 6 hours ago
Casino boat operator in fatal fire had maintenance, safety issues before earlier blaze

Casino boat operator in fatal fire had maintenance, safety issues before earlier blaze

PORT RICHEY ó The casino boat operator whose shuttle caught fire Sunday, leaving one passenger dead, says it does not know what could have caused the blaze.But federal records show the company, now called Tropical Breeze Casino Cruz, had another boat...
Updated: 6 hours ago
Goodbye 70s. Hello freeze watch. Cold spell headed for Tampa Bay.

Goodbye 70s. Hello freeze watch. Cold spell headed for Tampa Bay.

Did everyone enjoy the cool, sunny weather? Because itís over now.Itís about to get very chilly, Tampa Bay. A rush of arctic air is headed our way, bringing another cold spell. Daytime temperatures will be in the low 60s on Wednesday, but overnight t...
Updated: 6 hours ago