Make us your home page
Instagram

Today’s top headlines delivered to you daily.

(View our Privacy Policy)

Solutions: How to deal with email spam

Is it possible for a person to have tons of spam mails sent to someone else's email account? I just deleted 719 emails from more companies/organizations from unsubscribe than I ever knew existed. I am buying a new laptop and will get professional help to set it up, but I've always liked Yahoo, and if I close the current account, can I open a new one and be free of this nuisance?

People can certainly give your email address to anyone or any organization. That doesn't mean they have control of your account; they just know your email address. But by all means, close out those old accounts and create new ones when you move to the new PC.

I always recommend setting up at least two different email accounts (or aliases within the same account) — one for personal/family correspondence and one that you give out in public (stores, Web forums, etc.). Almost all email programs (Windows Live Mail, Hotmail/Outlook.com, Gmail, Yahoo) have junk mail filtering that is always being fine-tuned. Learn how to use the features of the one you use.

Also, when setting up a new account, use a difficult password, a mixture of letters, numbers, case and punctuation. And here's the most important part: Don't give logical answers to the security questions most email programs use to help you recover a lost or forgotten password. Guessing high schools and pet names can be very easy to do. Answer with something completely unrelated and nonsensical. This will make it much more difficult for someone to hack your email account.

Write down your answers and keep them in a safe place in your house. If someone breaks in and finds the paper, they'll have to know what it is, and also, at that point, email is the least of your problems.

Since Microsoft pushed Outlook Express onto us, with no tutorial or help available, we can't open our Contacts list to send emails. We are running Microsoft Windows XP Home.

I had to double-check that this was not a recycled question from 2008 because it has been that long since Microsoft started to discontinue Outlook Express. If it's a matter of viewing your contacts, click "View," "Layouts" and make sure "Contacts" is checked.

I use Microsoft Office Outlook for my email client. I suddenly started to get email messages from my ISP that I have "exceeded my quota." I've deleted and emptied many emails and folders, but I'm still receiving the "exceeded quota" message, and I am not able to send/receive emails.

The quota in question here is on the server side. Your Outlook setting is most likely set to leave copies on your ISP's server. Deleting them in Outlook will not make a difference. First, using your browser, access your email through your ISP's website. Delete the emails from there. Once you free up some room, return to Outlook and change your default setting to delete emails after they are downloaded from the server: From the Outlook menu, click "Tools," "Account Settings." Select your email account and click "Change." Click the "More Settings" button, then the "Advanced" tab. Uncheck the box labeled "Leave a copy of messages on the server."

Send questions to personaltech@tampabay.com or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.

Solutions: How to deal with email spam 04/26/13 [Last modified: Friday, April 26, 2013 7:13pm]
Photo reprints | Article reprints

© 2017 Tampa Bay Times

    

Join the discussion: Click to view comments, add yours

Loading...
  1. Coming to Hulu in August: 'Bill & Ted's Excellent Adventure,' 'Saw' movies and more

    Blogs

    Hello, binge-worthy new additions to Hulu. Clue, Clueless and five Saw movies? You spoil us, Hulu.

    Alex Winter and Keanu Reeves in Bill & Ted's Excellent Adventure.
  2. Whitman: Hollywood whitewashing raises questions about Jesus' depiction

    Religion

    I grew up believing in white Jesus.

    A painting on my grandma's wall depicted a blonde, blue-eyed Christ.

  3. Special sorority seeks ways to help their Green Berets and themselves during St. Leo summit

    War

    ST. LEO — Julie Huynh-Rusk lies down on the floor of a St. Leo University conference room, covered by a blanket and a pink eye-pillow.

    Julie Huynh-Rusk, 31, of Seattle, takes advantage of a meditation session at Saint Leo University on Wednesday as part of the Steel Mags Summer Summit. 
The Steel Mags Sorority was founded to help spouses, daughters, mothers, and sisters of  Green Berets. [ALESSANDRA DA PRA  |   Times]

  4. Watch: Sarasota vlogger goes on viral rant against MTV's 'Siesta Key'

    Blogs

    Looking forward to MTV’s Siesta Key? Well, this Florida native definitely is not.

    Vlogger Louie Carey posted his reaction to MTV's "Siesta Key" in a viral video.
  5. On the Camino de Santiago, Day 23: Of tiny towns, wonderful naps and dreamlike ice cream bars

    Travel

    Day 23: Murias de Rechivaldo to Foncebadon: 20.8 km, 6 hours. Total for Days 1-23 = 541 km (336 miles)