I have Windows XP and have been told to change my browser from Internet Explorer to Firefox. When I do this, am I supposed to delete Internet Explorer? Will I lose my Favorites or anything else? I know how to download Firefox, but I'm not sure what to do with Internet Explorer, if anything.
No need to delete Internet Explorer. You'll just want to set Firefox as your default browser as follows: On the Firefox window menu bar, click on the ToolsFirefoxEdit menu, and select Options, Preferences. Click the Advanced panel, then the General tab, and then click Check Now. Select Yes to set Firefox as your default browser. Part of the Firefox install gives you the option to import your Favorites and Cookies.
I want to know if it's possible for incoming e-mail messages to be sorted into separate folders. For example, can I have my own in-box and my wife have another?
One piece of information that is important to supply when asking e-mail questions is which e-mail client you're using. I'll assume in your case either Windows Mail or Outlook Express. You can accomplish what you want to do by using Message Rules (from the menu bar, click Tools, Message Rules, Email). Rules have Conditions and Actions. Create a new rule that uses the "Where the To Line Contains People" Condition. When you select that option, you can then click the link in the Rule Description box that will allow you to add your wife's e-mail address. In the Rule Actions box, select the "Move it to the Specified Folder" option when once again the Rule Description box will contain a link to allow you to specify which folder to use. Message Rules can be very useful. I use them to help catch spam that gets through the normal e-mail filters.
I have an 18-month-old Toshiba Satellite A215/S4747 laptop that runs Vista. A couple of weeks ago, I believe after an automatic Microsoft update, my ability to access my CD/DVD drive disappeared. When I pull up Windows Explorer, it recognizes my C drive, my backup Passport drive F, and a removable disk E. My CD/DVD drive used to be drive D. I tried to find an answer through various support sites and they talked about running the System Restore program, but I've run every restore date there is and can't seem to get it back. Can you give me some idea how to get my machine to recognize my D drive again?
The System Restore was a good place to start. Next, I would check both the System Event logs (under Administrative Tools) and the "Problem Reports and Solutions" under Control Panel/System and Maintenance for any clues as to why the system is not recognizing the DVD drive. You may also want to locate and reinstall the latest drivers. I would also try re-seating the DVD drive on your laptop (check the Toshiba documentation on how to do this). I've had this problem a couple of times in the past and in both cases it was a faulty DVD drive and a replacement solved the problem.
Note to readers
A column March 23 spoke about power problems with Dell E510 PC. A few readers have written in to say they had the same issues with that model and the solution was to upgrade to a bigger power supply. Thank you to the readers who wrote in.
Send questions to firstname.lastname@example.org or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.