Make us your home page

Today’s top headlines delivered to you daily.

(View our Privacy Policy)


Solutions: Make sure preferred e-mail font is compatible with system

I am using Windows XP professional, Outlook Express. When composing new e-mails, it always sets font and size to Arial 10 point. I then change it to something else: Georgia 12 point. I have set my preferences for Georgia 12 point under tools, preferences, but it always reverts to Arial 10 point on each new e-mail. When replying to an e-mail, it uses the preference that I have set. Can you help?

Two things may be causing this behavior: Check the Tools, Options, Send tab to make sure that you're using HTML (Rich Text) as the default e-mail format. And on the Compose tab, check to see if you're using a default Stationary. If so, it may be incompatible with your chosen font.

Until a short time ago, all the folders in My Pictures had names. Now the thumbnail folders have no names, and I have not been able to rename them. I'm running Windows XP.

You can toggle the folder names within My Pictures on and off. You probably inadvertently changed the settings. Here's how you change it back: Go into your My Pictures folder and on the menu bar click View, and then Thumbnails. Now hold the Shift key down and again click View Details. You should now see the folder/file names. You can change the View to any of the choices (without pressing the Shift key).

While I am reading my e-mails every day or so, the following message comes on the screen — to free up disk space: "Outlook Express can compact messages — this may take a few minutes." After a little while, the following comes on the screen: "The folder is currently in use by Outlook Express or another application and cannot continue." How do I proceed?

Get a fresh start: Shut down, reboot, then open Outlook Express, but don't go into any folders. Click on Outlook Express at the top of the folder tree so no folders are showing. Then click File, Work Offline. Then File, Folder, Compact all folders. Let it complete the compacting before doing anything else.

Send questions to or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.

Solutions: Make sure preferred e-mail font is compatible with system 08/01/10 [Last modified: Wednesday, August 4, 2010 10:39am]
Photo reprints | Article reprints

© 2017 Tampa Bay Times


Join the discussion: Click to view comments, add yours

  1. Why did Debbie Wasserman Schultz keep paying tech expert suspected of stealing House computers?


    The following is from the Miami Herald:

  2. GOP senators blink on a big chance to repeal 'Obamacare'


    WASHINGTON — After seven years of emphatic campaign promises, Senate Republicans demonstrated Wednesday they don't have the stomach to repeal "Obamacare" when it really counts, as the Senate voted 55-45 to reject legislation undoing major portions of Barack Obama's law without replacing it.

    U.S. Sen. Majority Whip John Cornyn (R-TX) talks with reporters as he walks to the U.S. Capitol on Wednesday in Washington, DC. [Photo by Justin Sullivan/Getty Images]
  3. Rick Baker's debate answer revives painful St. Pete controversy


    ST. PETERSBURG — Former Mayor Bill Foster fired one of his top administrators, Goliath Davis III, six years ago for disobeying an order to attend the funeral of a slain police officer.

    St. Petersburg police officers stand by two caskets before the beginning of the 2011 funeral services for Sgt. Thomas Baitinger and Officer Jeffrey Yaslowitz at the First Baptist Church of St. Petersburg. [DIRK SHADD   |  Times]
  4. Plan your weekend July 28-30: Comic Con, Lady Antebellum, Margarita Wars, Tampa's Fourth Friday


    Plan your weekend

    Geek out

    Tampa Bay Comic Con: The fan convention returns to the Tampa Convention Center this weekend, bringing actors Val Kilmer, Kate Beckinsale, Nichelle Nichols (Star Trek's Lt. Uhura), Khary Payton (Ezekiel in The Walking Dead) and the …

    Ibri Day poses for a photo at opening day of the 2015 Tampa Bay Comic Con at the Tampa Convention Center. (Friday, July 31, 2015.) [Photo Luis Santana | Times]
  5. Editorial: Trump assaults rule of law by attacking attorney general


    Jeff Sessions was a terrible choice for attorney general, and the policies he has pursued in his brief tenure — cracking down on immigrants, bullying sheriffs, prosecuting low-level offenders to the max — are counterproductive. But the stinging personal attacks President Donald Trump leveled at Sessions this …

    The stinging personal attacks President Donald Trump leveled at Attorney General Jess Sessions this week assault the integrity of the Department of Justice and the rule of law.