Make us your home page

Today’s top headlines delivered to you daily.

(View our Privacy Policy)


Solutions: Making sense of antivirus options

I am running Trend Micro Anti-Virus and Webroot Spyware. Since they require a paid subscription annually, I am considering installing the free Microsoft Security Essentials or using Bright House's antivirus and malware protection, also free. Do you recommend one over the other?

Microsoft will always be here, has the resources necessary to keep its product up to date and it will always be compatible with new versions of the operating system, as well as updates along the way. Throw in that it is free, has been getting excellent reviews and takes minimal processing power away from your PC, and I think the answer is a no-brainer. That along with the built-in Windows firewall is all you need to run a safe and efficient PC.

My PC has a virus called Desktop security 2010 agent. It is trying to steal information and trying to get me to buy the rest of its antivirus program. It will not let me delete it and says I am not the administrator and cannot delete it.

I just addressed a similar issue in this column a few weeks ago. Instead of repeating the lengthy response here, go to and click on the Solutions link for Friday, April 9. Once you get straightened out, make sure you install a good antivirus to help prevent future infections.

I have a Seagate external drive, and if it is turned on when I start my computer, it will not boot. I get an "Error loading Operating System" message. Can this be corrected so that I can leave Seagate on all the time?

It sounds as if the boot order in your BIOS is set to check your external drive first. This is easily changed. You'll need to enter your PC's BIOS (Basic Input/Output System) by rebooting and pressing one of your Function keys. F2, F10 or the Del key are common choices.

While rebooting it should display which key to use to enter the BIOS setup. I recommend setting the first boot device as CDROM, then the internal hard drive and then the external drive.

Send questions to or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.

Solutions: Making sense of antivirus options 05/02/10 [Last modified: Thursday, May 6, 2010 8:22am]
Photo reprints | Article reprints

© 2017 Tampa Bay Times


Join the discussion: Click to view comments, add yours

  1. Harmeling first woman to receive lifetime honor at Sneaker Soiree in Tampa

    Human Interest

    TAMPA — For the last quarter-century, she has combined passion and meticulousness to keep the Gasparilla Distance Classic humming and evolving. Indefatigable and detailed, Susan Harmeling braces for every race-weekend contingency.

    Susan Harmeling gives a speech after accepting an award  during the annual Sneaker Soiree, at TPepin's Hospitality Centre, Thursday, June 22, 2017.
  2. Manslaughter charges eyed in deadly London fire sparked by refrigerator


    LONDON — Manslaughter charges are among the offenses under consideration in the devastating Grenfell Tower blaze that killed 79 people, London police said Friday.

    A view of part of the Burnham residential tower on the Chalcots Estate showing the bottom section of the building after cladding was removed, in the borough of Camden, north London, Thursday, June 22, 2017. Tests so far have found that at least three high-rise apartment buildings in the U.K. have flammable external panels like the ones believed to have contributed to a fire that killed 79 people in London, Britain's government said Thursday. The local council in Camden, a borough of London, removed cladding from one of its buildings for further testing after tests they commissioned showed some of their panels were of the flammable variety "and not the ones they ordered." It was unclear whether the Camden example was one of the three mentioned by the government. [Associated Press]
  3. PolitiFact: 6 questions about the Senate health care bill and transparency


    Now that a Senate health care bill has been unveiled, senators will be jousting over its provisions to repeal and replace the Affordable Care Act, President Barack Obama's signature health care law.

    Senate Majority Leader Mitch McConnell, R-Ky., joined by, from left, Sen. John Barrasso, R-Wyo., Sen. John Thune, R-S.D., and Majority Whip John Cornyn, R-Texas, speaks following a closed-door strategy session, at the Capitol in Washington on June 20. (AP Photo/J. Scott Applewhite)
  4. Bicylist critically injured in crash involving SUV on Bayside Bridge


    A bicyclist was critically injured Friday morning when a driver drifted into his lane and struck him on the Bayside Bridge, according to the Florida Highway Patrol.

  5. Remnants of Cindy expected to drench Tennessee, Kentucky, West Virginia (w/video)


    NASHVILLE, Tenn. — Forecasters expect remnants of Tropical Depression Cindy to drench parts of Tennessee, Kentucky and West Virginia Friday afternoon and evening, bringing heavy rainfall, possible flash flooding and higher river and lake levels through the weekend.

    Wth a rising tide, strong southerly winds from Tropical Depression Cindy lash the lakefront Thursday, June 22, 2017 in Mandeville, La. [David Grunfeld | The Times-Picayune via AP]