Monday, April 23, 2018
News Roundup

Solutions: Pulling files from an old hard drive

How can I recover data from a hard drive in an old computer? I connected it via external cable to another computer and it is recognized, but access is limited to music and photos.

Try this: Open My Computer, right-click on the old drive and select Properties. Click the Security tab and then the Advanced button. Click the Owner tab. Under the "Change Owner To" section, select your user ID and click OK. Click Continue if prompted with the UAC dialog.

I recently bought an HP laptop with Windows 8. All my other computers have Windows XP, so it was quite a learning experience. I was disappointed that Windows 8 has no built-in email client. Windows Mail is installed, but it will not work. I read where Microsoft disabled it after the beta versions. Why would Microsoft do that? I am not interested in a Microsoft account. I want an email client on my machine. Are there any you can recommend that are similar to Outlook Express?

Windows 8 Mail does not support POP3 email, which is what's needed for client-based email applications. This is not to be confused with Windows Live Essentials Mail, which works on Windows 8 but is a separate download. If you still want to use Windows 8 Mail and take advantage of its Windows 8 look and feel, you need to work around it by setting up your POP3 account in OUTLOOK.COM (Hotmail) and then use that new (or existing) Microsoft account in Windows 8 Mail. Here's a pretty good "how-to" for more details http://blog.laptopmag.com/how-to-read-pop-mail-in-windows-8.

I often see references to starting Windows File Explorer in your answers. I'm using Windows 7, and thus far I have been unable to find Windows File Explorer or any reference to it.

Windows File Explorer is used to view and manage your hard drives/directories/folders. It used to be known as Windows Explorer. There are several ways to initiate the File Explorer window: Press and hold the Windows key (the one that looks like a flag) and then the E key. Or click Start, type "Windows Explorer," then click the link at the top. If you have a Computer desktop icon, just can also just double-click that.

Send questions to [email protected] or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.

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