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Solutions: Recurring software error message is permission issue or virus

I have an HP Presario CQ50 laptop that is about a year old. I keep it up to date with all the required updates for Windows, etc. However, recently every time I turn on the computer on I get a notice as follows:

"Device Software Installation — NVIDIA Ge Force 8200 MG," which instructs me to finish installing the software. I click on "finish installing," it finishes, and I go on about my business. But it keeps happening. What is causing this and how do I get rid of this annoying problem?

My guess is antivirus interference or a UAC (User Access Control) permission issue. Go to the NVIDA support website and download (but don't install yet) the latest driver for your video. Right-click on the driver installation file you've just downloaded and select "Run as administrator." If this doesn't work, try again, but this time uninstall the NVIDA driver first. If still no luck, try again in Safe Mode (press F8 as you restart); this should take the antivirus out of the equation.

I have a 6- year-old Dell Dimension 3000 with Windows XP Home Edition. I have noticed lately when I'm on the Internet, the tower starts making a "ramping up" noise like it is getting ready to take off. It stays this way for a few seconds, then goes away, running quietly like it normally does, but then a few minutes later it does it again. I thought maybe it might be getting too warm, and I've shut it down for a while, but when I turn it back on after a couple of hours, it does it again.

You are correct in that it is heat related. It is the fan kicking in to cool the CPU during high usage. While this is happening, right-click an empty spot on the Windows Task bar and select Task Manager. Click the Processes tab and then click the CPU heading twice to get the top CPU users to come to the top. Check the Image name (first column) to see the process/program name. Do a Google search on that name and try to determine what it is. Chances are it is something like the Windows Search indexing or the update process downloading new updates. If it is the Search indexer, you can turn it off by opening My Computer, right-click on the C drive, select Properties and uncheck the "Allow Indexing Service to Index This Disk for Fast Filer Search" option.

Send questions to personaltech@sptimes.com or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.

Solutions: Recurring software error message is permission issue or virus 05/09/10 [Last modified: Friday, May 7, 2010 7:48pm]
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